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3314 Texoma Pkwy, Sherman, TX, 75090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Tech broke my dash and lied to the service department said it was like that when it came in. The service manager sided with the tech even tho he reported the broken dash half way through the repair. Not and honest dealership at all. Go somewhere else.
Business response:
Tom, thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Sincerely, The Cavender Buick GMC West Team
Excellent Service and excellent staff
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The West Jefferson Chevrolet Buick GMC Team
Tried to reach someone about a new Yukon but no one will return my call I live 8 hrs away in West Texas so unfortunately I can’t come to there office
Oil changes, tire rotation, change to summer or winter tires, depending on the season.
I highly recommend Cavender Buick GMC West! David Hill assisted me with purchasing an Acadia SLT. He helped to keep me informed by providing me different trims and vehicles so I made the best decision for myself and my family. I appreciate all the information and assistance. He and James Karsten were very informative and knowledgeable about the questions I had.
Business response:
Thank you so much for sharing your car shopping experience with us, Amanda. We're happy to hear you were able to find the perfect vehicle for your family, including fantastic customer service from David and James. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Don't hesitate to reach out to us if you have any questions about your new GMC Acadia SLT! All the best, The Cavender Buick GMC West Team
BEST DEALERSHIP & BEST STAFF HANDS DOWN! From beginning to end the process was easy fun and fast! I drove over an hour to look at a car they had for me and it was well worth it! The knowledgeable friendly staff made this by far the best car buying experience I’ve ever had!
Darrell was the best to work with!! Everyone there is so friendly, helpful and honest! Can’t wait to drive our new truck!!
Once they have your money don’t expect great customer service.
Business response:
Rebecca, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, General Sales Manager, Corey Vanderbeek, (800) 896-0199
Great place to work! Come see me!
Parkway Buick GMC has a 4.7 star rating with 1,965 reviews.
Parkway Buick GMC is closed now. It will open tomorrow at 7:00 a.m.
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