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Paris West Optical
- Healthcare
- Baltimore, MD
About this business
We are a full service optical boutique offering eye examinations, contact lenses and the biggest and best selection of unique artisan eyeglasses and sunglasses on the East Coast. Our lens options are the best available with digital offerings from Seiko, Zeiss, Varilux, and Shamir among others. There are thousands of unique pairs of eyeglasses (and sunglasses) to choose from along with outstanding and attentive service from a friendly and well trained staff. Named "Best of Baltimore" by the Baltimore Sun, Baltimore Magazine, ... read more
Location details
521 N Charles St, Baltimore, MD, 21201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing selection, fantastic service... As someone who has lived in numerous metropolitan areas including NYC and DC I can honestly say that no place I've been (and I've been a spectacle wearer for 40 plus years) has the breadth of selection as Paris West. The staff is laid back and non-pressuring but will offer honest and insightful opinions when solicited. The owner is truly passionate about presenting the best independent eyewear collections that are available and is serious about making sure that all clients are satisfie... read more
less than average – At first they were ok, then they scratched my frame twice, then when I told them I do not want some feature, they made me feel cheap... f**k them, I know better what I need and can afford. I will not go there again and hope you have a better experience if you do.
Business response:
Hard to believe this is a real review. How did we scratch your frame BEFORE we tried to sell you some unnamed feature for your glasses? If this is a real review, why haven't you addressed these issues with myself (Jordan, the owner) or any member of our staff? If you're an actual customer please stop by the shop, I will replace your scratched frame free of charge. If this is just a lame attempt to disparage our business or our staff well then there isn't much we can do for you.
Best in Baltimore! – My experience at Paris West was great! They have any designer brand you could ask for and the employees were SO nice. I would recommend Paris West to anyone looking for a great pair of glasses!
World Class with a Charm City Twist – I've never seen so many interesting unique european designs in one shop before. The entire staff helped my friend and I narrow down an endless list of possibilites to find a pair that I absolutely love. If you go make sure to ask for help, otherwise it can be overwhelming.
Keep life simple, but glasses unique – Listen, So I am a type-A, meticulous, glasses snob....I admit it...I think that generic, soulless frames are ridiculous, and I am willing to look extensively for *exactly* what I want- Glasses that are unique, stylish and sophisticated, durable and high quality... This is why I have been a Paris West customer since 2001....I get glasses from them every year, and I like their selection of shapes and designers, their stellar customer service, and the fact that I could be confident that NO... read more
A fantastic experience – On the advice of a friend I decided to stop in and have an eye exam. I am a first time "bifocal" wearer and was apprehensive about what to do. My exam with Dr. Rubin was very comprehensive and the help from the staff in selecting attractive and suitable frames was exceptional. It's taken a little while but I am now functioning with my new varilux lenses perfectly and have received many compliments on my new "look".
If you like being Ignored – I was looking for a new Optical shop Paris West is right dow the street from my offid, so I go. Went in and was ignored, waited and waited, as I was about to leave a woman quickly ran over to me and asked if I was trhough browsing? I said who said I was browsing? I came in for service waited you were on the phone 10 mins by my watch and no one helped me. So now I am leaving and NOT coming bac, ok? Too bad because this place looks like I could spend lots of my dollars here! I left. I went shopping ... read more
Business response:
We have had 2 negative reviews in our history of this site. Both times the reviewer gave glowing praise to the same one of our competitors. On the day in question, we had 3 opticians and one office staffer working. (not to forget our office managers 2 1/2 year old daughter, who greets everyone...over and over, sometimes even offering them hugs). I find it hard to believe that in a store as small as ours, a client could wander unattended for 10 minutes without as much as a simple greeting. So, out of curiosity I checked our s... read more
Wonderful service! – I am an out of town visitor,who accidentally broke the arm of my eye.glasses.. you know the 'clear tape on glasses look'. One national chain practically laughed me out of their store.. so i walked up N Charles and came to Paris West. The staff immediately offered help; identified a large 'parts supply' in their back room, and within 30 minutes had a new arm installed on my difficult to match frames. In addition to on the spot service, they refused to charge, saying that all repairs are free.. . I am now ... read more
j'aime l'ouest de Paris! – Wide selection of super cool designer and boutique frames at competitive prices. Outstanding service ? the staff are welcoming and personable and were exceptionally patient and helpful during my first ever contact lens fitting. I was also given a discount as a loyal customer. Their optometrist is highly skilled, professional and very easy to talk with - the only downside is that he is only there once a week. Hands down they're one of Mob town's best and I wouldn?t go anywhere else for my eyeware an... read more
Frequently asked questions about Paris West Optical
How is Paris West Optical rated?
Paris West Optical has a 4.9 star rating with 115 reviews.
When is Paris West Optical open?
Paris West Optical is closed now. It will open on Monday at 9:00 a.m.
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