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Paradee Gas Co.
- Propane
- Millsboro, DE
About this business
Choose Paradee Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
28451 John J Williams Hwy, Millsboro, DE, 19966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a customer of Northern Energy for a long time. since they joined with Amerigas customer service has fallen off a cliff. they are supposed to fill my tank on a regular basis, but they have missed two deliveries and now I ran out of fuel. they havenot responded to me for three days even after elevating my situation to an emergency. I have fired them they do not deserve my business.
I don't ever leave poor reviews, simply because of the industry I work in however sometimes exceptions need to be made. I ordered service the week before I moved into my new house with an empty propane tank, set a time for Tuesday the 15th and a WONDERFUL guy named Aaron came out. He checked my tank, put a few gallons in and said someone would be back out to fill it up Thursday or Friday. Thursday comes and goes and my tank runs out of propane overnight. I call on Friday and apparently the order never got put in. Spoke to 2 ... read more
If no stars was an option, they would deserve that. For a new customer, they have the ABSOLUTE worst service I have ever dealt with. Inaccurate contract, no delivery, no installation, and no communication. You CANNOT reach anyone through the toll-free number, email, or via the LIVE CHAT on their website. Management should be ashamed of their performance from top to bottom.
AmeriGas in northern Arizona does not seem to be able to meet delivery demands leaving customers in the cold ( literally). There is no functioning system of customer service or problem resolution just people who make promises that are not kept. It almost appears that they have a corporate policy of driving away existing customers for reasons that escape me and others! It is winter in Northern Arizona and many of us heat with propane which means that service reliability is critical and in that area AmeriGas is a total failure... read more
Amerigas has me deeply frustrated and cold. We are renting a house whose propane take is rented from the company and decided to continue using their services since they owned the tank. I called Amerigas over a month ago to set up an account and to schedule a delivery. On three separate days I called and waited on hold for OVER 2 hours only for them to hang up. I never got to speak to anyone. My husband decided to call on the fourth day and finally got to speak with a representative. He was able to set up the account and supp... read more
Wow!! After reading all of these reviews I now understand why the hold times for Amerigas are upwards of 30 minutes every time I call. WE ARE ALL CALLING TO TRY TO GET OUR TANKS FILLED BECAUSE THEY NEVER SHOW UP!! We are new to Amerigas as they acquired the regional propane company we had used for 13 years and from whom we always received great service. I placed an order for a full delivery on 11/30/20 and as of today, 12/29/20, we still have not received our delivery. Our tank is now below 5% and we have been promised a del... read more
Amerigas propane service is the worst I have ever encountered. They dont care about customers and their needs. They tell you to do one thing and they dont live up to their customers needs. Some of the reps are helpful and others have dont care attitude. They lied about about my delivery several times and didnt call notify me when that I was taken off the route and dont know when they can get me back on. Some supervisor or uppermangement is not doing their job. I am just livid how my account has been handled. They dont care w... read more
Our Faust Fuels was bought out by Amerigas. Please do not use this company. We decided to have a generator put in around July 2020. It was scheduled for installation in September 2020. Amerigas missed multiple appointments. They just never showed up. We have spent countless hours on the phone. They finally installed the 320 tank in October and hooked it up to the generator. We have had them and the generator people out five times. Regulators were changed. Adjustments made. Our generator still does not work. We are still tryi... read more
ABSOLUTELY USELESS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I could not leave a review without providing a "star" and was forced to leave one but if I had my choice I would leave NO STAR!
Frequently asked questions about Paradee Gas Co.
How is Paradee Gas Co. rated?
Paradee Gas Co. has a 1.2 star rating with 640 reviews.
When is Paradee Gas Co. open?
Paradee Gas Co. is closed now. It will open tomorrow at 8:00 a.m.
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