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Paradee Gas Co.

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About this business

Choose Paradee Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

28451 John J Williams Hwy, Millsboro, DE, 19966, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2640 reviews
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dantynan's profile image
dantynan 
4 years ago

Worst. Company. Ever. Where I live, people are without propane -- so, no hot water, no heat -- in the dead of winter, at Christmas time. And it's all because Amerigas is so friggin' incompetent they can't manage to fill orders or respond to customer complaints. Mind you, this is not a small company. They are a division of UGI Corp, an $8 billion company with 7400 employees. I am convinced these problems are caused by cost-cutting decisions at the highest levels. The fact they consistently get A+ ratings from BBB and 1 star r... read more

Maryann W's profile image
Maryann W 
4 years ago

Because we live in Vermont on a hill we must have our driveway sanded before each propane delivery. The sanding is solely for the purpose of the fuel truck coming up our driveway. We have no difficulty navigating the driveway unsanded. Despite requesting 24 hr notice of delivery so we can arrange for sanding, we consistently call a call during the evening prior to the next mornings delivery. We still arrange for sanding, at a cost of $100.00 each time. Invariably the fuel truck arrives early before the sand truck can arrive.... read more

Kelly B's profile image
Kelly B 
4 years ago

Ordered propane refill on 12/2/20. I received an email confirmation stating delivery would be between 12/3-12/14. It's 12/22 and still no propane! I've called 4x, the first two reps stated they didn't see my request but that they would expedite the delivery and talk to the district manager. Evidently that does no good. The 3rd person was very polite and apologized, again stated it would be expedited and would talk to the district manager, IMO a new manager is needed!! 4 days later still no delivery. Called again today and wa... read more

James B's profile image
James B 
4 years ago

Can you give a company no stars... I have used this company for 14 years and during that time we really didn't have any issues other than they tried to hit us with a tank rental fee each year we had to fight. I thought I had a leak recently so I called them to check it out. I turned off the valve at the tank and waited. They came out quickly to check and then hit me with a $211 bill because they didn't find a leak. I tried to call the office to get this removed but you can't get in touch with anyone. I've tried over 15 times... read more

Brisseida Nunez's profile image
Brisseida Nunez 
4 years ago

Amerigas i place my order on 12/3 my delivery frame time was 12/4-12/14 im still waiting and you guys lying to me about when im going to get my propaine of course you all ready take my money and the gas tank rent Brisseida Nunez Mckinney Tx i call so many times and every time you guys lie 

Brisseida Nunez's profile image
Brisseida Nunez 
4 years ago

i order my propane on 12/3 my delivery time was 12/4 to 12/14 i been calling so many times and they said tomorrow , and tomorrow is tomorrow but of course all ready take my money for gas tank rent and my propoaine delivery Brisseida Nunez Mckinney, Tx 

Stacy V's profile image
Stacy V 
4 years ago

I wish I could give zero stars. Amerigas is a complete rip off. My husband called them to have gas delivered and they locked our tanks twice claiming it's for safety. Well for starters we own the tanks and do not lease from them and second when they lock your tank they charge you up to 300 dollars to unlock them. It seems they find an excuse to lock your tank then strong arm you to pay to have it unlocked. My husband called them 3 times to have the lock taken off and no one came. It was in the teens last night and we have 10... read more

John J's profile image
John J 
4 years ago

I setup a delivery for 12/7/20 at the end on Nov. They sent me an email a day before and said they had to reschedule for the 16th. Told me on the 16th it would be 12 before they got their and a no show. I called at 3PM and was told driver is still coming. So at 6PM I call and they say oh driver never checked in so they would call in the morning. Its 11am and no call so I call and being told they haven't been able to speak to anyone at my local office. At 1:45 I get an email saying sorry we will have to reschedule you because... read more

MarkRdaniel's profile image
MarkRdaniel 
4 years ago

Ordered propane from Amerigas on the 1’st of the month. Their automated system said it is scheduled for 11’th. It’s the 16’th. I’ve called them 7 days in a row and even the “emergency” line as I’ve been out of propane for the last 7 days. It put me on hold for over an hour and then the lady said that it’s 5-10 business days. Well, I called them on the 10’th day and they said it was scheduled for the day after. It is now the day after and they never showed and their “office is closed” now if you call. Liars. 

Frequently asked questions about Paradee Gas Co.

How is Paradee Gas Co. rated?

Paradee Gas Co. has a 1.2 star rating with 640 reviews. 

When is Paradee Gas Co. open?

Paradee Gas Co. is closed now. It will open at 8:00 a.m. 

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