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Choose Paradee Gas Co. as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
28451 John J Williams Hwy, Millsboro, DE, 19966, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Do not go with this company. They are liars, cheats and thieves.
I'm on a automatic fill. I've called twice this week to have the tanks filled because it's been so cold we have burnt more. I'm now out of propane and they said they would call within a few hours for delivery after being told the day before they would expedite my delivery. I'm tired of the walk around stories they give. Just fill the ****tanks already. I will be switching suppliers.
This is the worst organization I have ever dealt with. 3 weeks I have been waiting on my propane refill, snd every day I call and they give me the run around. I’ve never felt so disrespected.
You can pay ahead for gas delivery and they wait to deliver until you are at 2 %. When you call you are told they will expedite your delivery but can not tell you when. I am tired of being lied to and them holding my money for over 19 days and still have no gas. No one from the local office will call you and you can not go to the local office bc they are locked down.
Whatever you do....stay away from this company. I have been trying to get a refill on my tank for over a week. I have called everyday for 8 days. I am on automatic delivery and apparently nothing is automatic. They are a disaster. Run far, run fast and find a local company that actually cares about their customers. I am now using space heaters to heat my house so my tank does not go fully empty and I lose all the pilot lights. These people should be ashamed. They schedule their drivers to make up to 16 deliveries a day (acco... read more
Worse customer service I have ever seen. I started contacting them in October 2020 because my tank was running low even though I was an automatic refill customer. After numerous calls to them, I was told not to worry that the tank would be refilled. This did not happen so I contacted them on numerous occasions via telephone, their email system, and their web chat feature requesting a refill. At wits' end, I contacted AmeriGas on December 4, 2020 via their web site chat feature and requested that my account be cancelled. The ... read more
We live near Portola, CA and were using Amerigas for propane for a couple of years. The week before Thanksgiving 2020 I put in a request to fill our tank. No one ever came to fill the tank so I called the number for customer service since the local office is closed to customers. Twice I called them over the next 2-3 weeks and could not get an answer when they were coming, or if they were ever coming out to fill the tank. Supposedly the request was escalated to higher ups for resolution but still no one came or contacted us. ... read more
Unbelievably poor customer service. We have two tanks - one for the kitchen and one for the fireplace. The fireplace tank is empty. When the truck came to fill the kitchen tank, I asked to have the fireplace tank filled and the driver told me that because it was empty, we have to have it inspected. First of all, it was supposed to be on auto-refill so it should not have run out in the first place. Secondly, I have now spent 3 days in a row, and an average of 40 min per call trying to get this resolved. It is clear that their... read more
Amerigas cheats their customers. Sold my house and closed my account with Amerigas in November, 2020. The new owner was going with a different propane company. I called Amerigas and asked them to remove my tank. Was told I would get a credit since I had already paid my annual tank rental in advance. Amerigas did not pick up the tank for 2 1/2 months - and only after several calls from both me and the new owner of the home. Amerigas charged $69.99 to remove the tank. At the time I requested the tank be removed, the credit for... read more
Paradee Gas Co. has a 1.2 star rating with 640 reviews.
Paradee Gas Co. is closed now. It will open tomorrow at 8:00 a.m.
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