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Paoli Ford
- Car Dealers
- Paoli, PA
About this business
Location details
100 W Lancaster Ave, Paoli, PA, 19301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Contacted twice through cargurus and via listed text number with no reply. It required a direct phone call. There was no negotiation on the price. There was no holding the car even with a deposit, They refused to ship a used car and would not even pick me up at the airport. This soured the experience. In the next message I called with pre approved financing ready to check out and then they told me someone else is coming to pick it up. There was a disconnect between the salesman and what was going on at the dealership itself.... read more
Business response:
Hi, Maurice. Thank you for bringing this to our attention. We apologize for any miscommunication and lack of response. We strive to provide excellent customer service and will use this feedback to improve our processes. Please reach out to us directly if we can assist you further.
Blake and Tyler we exceptionally patient with me through the whole process.
Great experience
They didn't bother to tell me about the horrible smoke oder that they masked.
Business response:
On behalf of the team here at Portage, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the oder is understandable and your experience is unacceptable. We would like to invite back to rectify the matter. Please do not hesitate to contact us at your convenience.
They are just a few miles from the state line but will not take a Michigan personal check (out of state) that cost me an additional $730. Prob. would not do that again!!
Business response:
We apologize for any inconvenience caused by our check policies. Thank you for your feedback.
Gary was extremely helpful, even took a custom video for me showing the vehicle up close to evaluate the condition. All my dealings with them were professional and they had one of the best deals for the money without any doubt.
The vehicle was in perfect conditions and the price never changed , like other dealers that play with your time. This dealer is the best and I 100% recommend my salesman was Caled
Sawyer, Jay and Kimber were wonderful
Business response:
Thank you so much for choosing Portage Cars. Your feedback on your purchase is much appreciated. We’ve incorporated your suggestions and hope you’ll like our all-new hosting. Thanks again for your support. We value you! Looking forward to a long-term partnership with the Portage Cars
We had a great experience at Sterling Koons Ford. The staff was friendly, the vehicle was in excellent condition, and we never felt rushed. Our salesman, R.C., was personable and easy to work with, and Ashley in finance was outstanding—she quickly found us financing that beat our current credit union. Sophia also made sure we were completely happy before finalizing the purchase. I would definitely recommend Sterling Koons Ford to anyone looking for a smooth and positive car-buying experience.
Business response:
Hi Lenny. Thank you for your kind words, we are thrilled to hear you had a great experience at Sterling Koons Ford! Our team takes pride in providing excellent customer service and finding the perfect vehicle for each customer. We appreciate you recommending us and hope to see you again in the future. #HappyCustomers #FordExperience #ExcellentService
Frequently asked questions about Paoli Ford
How is Paoli Ford rated?
Paoli Ford has a 4.8 star rating with 2,335 reviews.
When is Paoli Ford open?
Paoli Ford is open now. It will close at 5:00 p.m.
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