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Panache Salon & Spa
- Hair Salons
- Erie, PA
About this business
When you’re at Panache Salon and Spa, we invite all of our guests to relax and indulge in truly high-end beauty services.
Location details
2501 W 12th St, Erie, PA, 16505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had Panache Salon and Spa do my make up and hair for my 10/08/16 wedding along with a few of my bridesmaids and my mother. Everyone loves their hair AND make up. They were all so accommodating and sweet and knew how special my day meant to me and my family. They made sure that I loved both my hair and make up and went above and beyond to make sure I was happy, and of course it all turned out absolutely beautiful in the end! I absolutely adored my hair and got so many compliments, Aldina you are amazing at what you do and y... read more
Business response:
Thank you so much for your lovely thoughts and all the great things you had to say Amanda. We were so happy to be a part of your special day and wish you the best future with your husband and family. Visit us again soon!
Just a little warning ! If plan to go to Panache hair salon don't use the online scheduler !! Apparently it had a "glitch" and I was scheduled and so was someone else. I called to confirm and they confirmed my appointment. I left the house to started up there (I live 45 minutes away) and they call me 10 minutes later saying if you can be here in 20 minutes we can squeeze you in. Which obviously I couldn't be there in 20 minutes since I live 45 minutes away. They basically told me well sorry we cant service you. I will never ... read more
Business response:
Dear Kara, I want to first apologize for the poor experience you have just had at Panache. This is certainly not how we create our relationships with our clients. Even though there was an online scheduling issue that is no excuse for not servicing you on the day you expected to receive your services. Our Front Desk staff stumbled on how your situation was handled. My name is Jim Farrell and I am the director of operations here at Panache. If there is any way we would so welcome another chance to let you experience Panache co... read more
Thank you Panache and staff for making me and my bridal party look beautiful on my wedding day. I was so impressed with the way you all were and never felt so beautiful! If you weren't so far away from where I live I would come on a regular basis!
Business response:
We are SO thrilled to hear you enjoyed your services and had fun with your wedding party here at Panache! You looked fabulous and we were honored to be a part of your special day. We wish you lived closer too, come visit us again Stephanie!
I have never been to a salon that everything needed to be paid in full a week before the wedding for a whole bridal party, that's ridiculous! There were only two girls doing hair for all if us, and they were rushing through it. I needed to fix my makeup, so as I was waiting in the waiting area I began to touch up my makeup, I needed a Q-tip and was told by another stylist that I could get one from the makeup area, I declined because I found one, but she was very nice about it. The old lady in the back then proceeded to tell ... read more
Business response:
We regret you experience was not perfect, your accounting of the situation has been noted. Thank you for sharing, it helps us to be a better company.
Kelly did such an amazing job on my nails! The polish wasn't quite drying right so she took her time to make sure it looked good. It's been over a week and they still look fantastic! She was very informative and answered all of the questions I had about being a licensed cosmetologist. Thank you Kelly and I can't wait to come back for another gel manicure!
Business response:
Thanks so much for your great review! We can't wait to see you back!
Thank u, Laura Reitinger for making me look young again lol ;) Love my haircut! I'll be back.
In preparation for my wedding in June, I started getting the NexGen manicure at Panache with Ashley. Prior to getting the manicure, my nails were brittle and would not grow. I had my 3rd NexGen mani this morning and my nails are long and healthy! The staff is great and very accommodating!
Business response:
We are so happy to hear you love the NexGen Cathy!! We are thrilled that you found something to help your nails here at Panache. Thank you for sharing your kind words about our staff and taking the time to write a review!
All I can say is that Matt you did an amazing job with the hot stone massage. I would highly recommend this service for anyone. I would highly recommend Matt he was very professional through out the entire service. The massage was for 90 minutes and it was the perfect amount of time and the price was perfect.
Business response:
Lisa, thank you so very much for your rave review! We are so happy to hear that you enjoyed your relaxing hot stone massage with Matthew. We can't wait to see you again soon, thank you for taking the time to review your service.
My friends brought me today for a massage and pedi and we had the best of time! Everything was spotless and super clean. The staff was awesome and so friendly. We have already decided we will be back!!
Business response:
Thank you so much for sharing your wonderful experience with us Deb! We aim to be the best and are so happy you and your friends enjoyed your services with us today. So glad you will be back...can't wait to see you again, hopefully soon!
Frequently asked questions about Panache Salon & Spa
How is Panache Salon & Spa rated?
Panache Salon & Spa has a 4.7 star rating with 907 reviews.
When is Panache Salon & Spa open?
Panache Salon & Spa is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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