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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Service Cory Rash greeted me when I walked in and was waiting for me as I had an appointment. Very nice and told me how long it would be and kept me up to date on the issues going on with my car. It was only there for an oil change. Since I have had my car for 2 yrs I have had my service done at the here and no where else.
Business response:
Thank you for your review.
great experience sales and service John Bishop and Todd Brake was great to deal with .Done everything needed to repair car. VERY SATISFIED. Very pleased with repair to new car.
Business response:
Hi Baker Richard, Thank you for the 5-Star review and for recognizing both John Bishop and Todd Brake. Were delighted that both of them were able to assist you on your vehicles service needs. Please come back and visit us again. Sincerely, Oxmoor Mazda
Great experience Lauren was informative and helpful. I came in NEEDING a new reliable car and she quickly made that happen for me. I appreciate her time and effort!
Business response:
Thank you so much for your review!
Outstanding Customer Service & Vehicle Maintenance Service I have had my Mazda serviced at Oxmoor Mazda three times now. Each time they were professional, efficient, and extremely courteous. I trust them. This last time was an unplanned visit. I had starter/battery concerns. As this was an impromptu visit, I greatly appreciate John Bishop and Jeff Peterman making the time to address my concerns patiently and honestly. My vehicle maintenance issue was resolved w/my complete satisfaction! I strongly recommend doing business wi... read more
Business response:
Thank you for your review. Oxmoor Mazda Service Team
Awesome experience beginning to end. After due diligence and tons of research we decided to wait months to get the new CX3 for the wife. We compared all makes and models in that class and we are not disappointed. The new CX3 is perfect for our needs. The buying experience was flawless. We have recommended Oxmoor Mazda to 3 friends who have all made highly satisfied purchases.
Business response:
Hello Wingrider, On behalf of everyone here at Oxmoor Mazda, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Enjoy your new Mazda CX3! Regards, Oxmoor Mazda
Excellent service from Lauren Maggard and Avery Davis My husband and I were shopping for a new SUV for our growing family, and Avery Davis was quick to respond to my online inquiries. When we arrived a few days later (an hour drive) to the dealership, Lauren Maggard was outside to greet us and helped us find the exact vehicle we were interested in. Lauren was helpful in negotiating a fair price within our budget and we drove off the lot in our new 2016 Mazda CX5 that afternoon. They were great about me turning in my 2012 lea... read more
Business response:
Thank you so much for your feed back!
Sales people great! Finance manager, horrible. The sales people were professional. I had to wait an extra day for my car to get delivered and the interior was not clean. It was raining so there was no expectation for the exterior to be clean. The finance manager was quick and got annoyed with me when I had questions or didn't understand the paperwork. The only reason I would not recommend or purchase another vehicle from this dealership would be because of the finance manager.
Business response:
Dear angelagmt, Here are Oxmoor Mazda, we always make customer satisfaction our #1 priority, and we are very sorry that you did not have a good experience with our Finance team. We take pride in providing complete and competent service, while always maintaining the highest level of respect towards our customers. We try very hard to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. We are glad that our sales team did provide good customer service and if you have any additional ... read more
she goes above and beyond customer service, shes the best! She's a eccellent sales person and she's the best at getting the job done. She went above the customer service standards. Whenever i purchase another car i will return to see ms. Diane mosby
Business response:
Thank you so much for your feed back!
Great place to buy a car Straight foward, honest and best experience buying a car by far! Will definitely be back in the future and recommend to all my friends and family.
Business response:
Thank you so much for your feed back!
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,216 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is open now. It will close at 7:00 p.m.
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