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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent We was very please with our visit ... Tyler Helm did a outstanding job ..All of our questions was answered promptly .. very friendly atmosphere .. our purchase was easy and excellent
Business response:
Thank you so much for sharing your experience Bruce! We always love to hear how we are doing. We greatly appreciate the review and your business!
Thank you for your help I can't wait to buy the car! I was contacted by Kyle may for my car app and they got me done for 1500 down (bank could go any lower) :( but I'm saving up so that I can get in it in January Kyle be looking out for me!
Business response:
Thank you so much for sharing your experience. We greatly appreciate you taking the time to write this and allowing us to earn your business.
Chevy Cruz There was a miscommunication on an add and Nathan and Troy went above and beyond to accommodate. Gary told me It was not his fault and I could pay an additional $1200 to fix!! Troy found me a great car no double "car sales" talk. Lawrence filled in for Nathan when I came to pick up the car. Very nice, easy going and helpful. Really enjoyed dealing with him. Due to these 3 would definitely recommend and come back! Only reason I gave a 4 rating was due to Gary. I had to wait over 2 hours on him for signing the paper... read more
Business response:
We are glad to hear that you had mostly a great experience. We do apologize that one of our employees fell short on exceeding your expectations. We do not take these things lightly and it will be addressed by management. If there is anything Gary or we can do to make this better please let us know.
one happy customer Before coming into the dealership, my husband and I already had an idea what we were looking for in a vehicle. I just needed to drive our vehicle of choice to decide if it was the one. My husband and I met at the dealership separately. Apparently, he had already picked the car he wanted me to choose, he just had to convince me. Together we looked at the CX-5 and CX-9. I gravatated to the CX-5 once I saw all the space I would still have in the trunk especially once you laid the back seats down. For me, it w... read more
Business response:
This is so great to hear! We always try to make our customer's experience as hassle free and easy as possible! We are glad we are succeeding at this! Thank you so much for letting us earn your business!
A Very Goot Experience I came to dealership just to take a look around. I worked with Matt. He was extremely informative and patient with all the questions. I finally decided on a cx-5 but wanted to show my wife and friend before buy. I was surprised by the dealerships willingness to accommodate. Matt drove with me to my home so that my family could see the car. I was able to go into finance with Mario and have all extras explained thoroughly.
Business response:
This is wonderful to hear! Our staff is always willing to go the extra mile for our customers. Enjoy your CX-5 and we hope to serve you again in the future!
Mark James & Gary Duvall were awesome! They were so great & easy to work with and they went above & beyond to make the deal work! We got way more than what we even asked for and at the exact payment we requested! Will absolutely be back in 2 years when my oldest turns 16!
Business response:
Hello and thank you for sharing these kind words! We love hearing that our staff provided wonderful service! See you next time!
Oxmoor Mazda and the Mazda6 - The Best Kept Secret.....EVER Prior to my test drive in the Mazda6 Grand Touring, I had never sat in or considered purchasing a Mazda of any kind. After the drive I felt that I had cheated myself with all the other cars I have owned over the years. Consumer Reports gives the Mazda6 high ratings and I concur. Tyler, Avery, Michael, Mario, Lawrence and a few others I chatted with during the car-buying process were the friendliest people I have ever encountered at a dealership. They were all very f... read more
Business response:
Michael, we couldn't be more appreciative of your thoughtful review! Customer service is our #1 priority and we thank you for recognizing our efforts. Enjoy your new purchase and thanks for choosing Oxmoor Mazda!
AMAZING!!!!! Josh B was just amazing. When we went there we didnt know what we wanted, but he got in an amazing i mean amazing car... My wife loves it so much.. He made sure we felt like we was at home, he will be my number 1 go to guy, and I will be sending friends, and family to him... Ross was the sweetest person, outgoing Overall: they promised us something and they gave us everything they promised... we are sending my sister there this week sometime.. Keep up the amazing job Oxmoor Mazda!!! WE WILL BE BACK!!!!
Business response:
Thanks for the thoughtful feedback! It is so awesome to hear you and your wife are loving your new purchase! We appreciate your recommendation and look forward to serving you again in the future.
Bad Experience Bad and dangerous experience, the dealership never gave the promised 16 point inspection. Within a few days the tire was flat, guy at the service desk said they ordered tires for the car but sold it (to me) before they had the chance to install them, my son waited seven hours and they replaced THREE tires. Missing a day of work. I ASSUMED the remainder of the inspection had been taken care of until a couple months later when the brake fluid light came on. I was out of town so I took it to Good Year who told me... read more
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,183 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is open now. It will close at 7:00 p.m.
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