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Oxmoor Mazda
- Car Dealers
- Louisville, KY
About this business
Oxmoor Auto Group’s highest priority is the health and safety of our customers and employees. To that end, we will still be open, but we’re taking proactive measures to create a safe environment at all our facilities. As always, we’re readily available to bring test drives to your home. Our team is armed with hand sanitizer and disinfecting wipes to provide the safest environment for your experience. Purchased vehicles can be delivered right to your driveway, with all paperwork brought to you by our custome... read more
Location details
7913 Shelbyville Road, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
A glimpse of what "Customer Service" once was. I received a call from my stepdaughter, a single mom with four little people, Friday morning when her 2003 Mazda MPV decided to lay down on the Watterson while on her way to work. It was towed to a chain service center who quickly realized the problem was beyond their capability and suggested that we take it to a Mazda Dealer. By now there are three family members forming a team to get her through her crisis and on to her job. We then had it towed to Oxmoor Mazda and was greeted... read more
Business response:
Thank you so much for your positive review Charlie. We are proud to have Tim Fulk as a part of our team.
A Miata unexpectedly finds a home on a cold winter night It was a pleasure working with Mark James and Joseph Cioppa I now am happy owner of a almost new Miata Club! Thank you for making this part of my bucket list true!
Business response:
Thanks for the feedback on your purchase! We truly appreciated the opportunity to earn your business.
Teddy Simamora We purchased a 2016 Ford Escape from Teddy. Our experience was very pleasant and we feel like we got a fair deal. I would recommend Oxmoor Mazda to friends.
Business response:
Dan, we aim for excellence, and we’re thrilled to hear that you had a fantastic experience working with Teddy! Enjoy your Escape and thanks for the recommendation!
Kyle was great! I had leased a vehicle here before but this was the best experience I've had yet. Kyle greeted me as soon as I walked in and helped through the entire process. He made it a seamless process and had me laughing the entire time. It was professional and very friendly. It made me feel like I was with an old friend all day, I will most definitely be sending referrals to him. Thanks Kyle, I appreciate your attention to detail and your time today.
Business response:
Thank you for these kind remarks! It is great to hear that Kyle made your visit to Oxmoor Mazda a great one! We appreciate you as a customer and had a pleasure working with you.
Bery good They did a good job to get it the payment I needed. They worked hard. This is the dealership I always go to. I would tell people to come here.
Great service Would recommend the dealership to everyone. Friendly and overall excellent service. I recommend Kyle May in sales he is awesome to work with! Thank you so much for everything!
Business response:
Sherri, we thank you for taking the time to post feedback from your visit. It is wonderful to hear that Kyle made your visit a great one!
How a bad situation turned into a great one I took my car into the service department due to a noise which we thought was the power steering going out on my Mazda cx7. After 2hrs of diagnostic testing, I received the worst case scenario call. Long story short, my engine was shot. They were surprised I was still able to drive it. I went into panic mode because we still owed 2+ years on the loan. John, in the service department, set me up with Mark, in sales, to help me with this, what seemed like "impossible" situation. After... read more
Business response:
Hi Pamela, It was a pleasure helping you! We are so happy we were able to help you out of that situation! We greatly appreciate you giving us a chance and Thank you so much for sharing with everyone!
Excellent customer service Tyler Helm did and excellent job on finding our cx-5 for us. The finance dept did an extremely great job there patience was greatly appreciated
Business response:
Thank you so much for sharing Robert! We greatly appreciate it! Thank you for spending your New Years Eve allowing us to earn your business! Wish you the best in the New Year!
Great customer service I had spent a couple of days looking for a new SUV and didn't want to feel pressured into buying something. Mark was extremely patient with me and answering all of my questions without feeling pressured to buy. He walked me through every aspect of my new car! Extremely happy and recommend Mark and Mazda for any car purchase. Extremely knowledgeable and friendly car salesman.
Business response:
Thank you so much! We always like hearing how we are doing. Mark is a great asset to our company! We greatly appreciate your business and wish you the best in the New Year!
Frequently asked questions about Oxmoor Mazda
How is Oxmoor Mazda rated?
Oxmoor Mazda has a 4.6 star rating with 3,216 reviews.
When is Oxmoor Mazda open?
Oxmoor Mazda is open now. It will close at 7:00 p.m.
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