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Ox Car Care

3.4

About this business

Location details

4 Park Plaza, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.43,556 reviews
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RANDY B's profile image
RANDY B 
4 years ago

Don't use this company they will sale you Coverage and will not cover a vehicle as they claim to 

Felix R's profile image
Felix R 
4 years ago

They did a great job in getting the repairs done and the replacement of my radiator for my car approved and covered at the dealership repair shop 

Lakisha T's profile image
Lakisha T 
4 years ago

They are the worse company do not get a warranty from them they lie and sale false advertisement I paid ***** and for nothing trash 

MAR F's profile image
MAR F 
4 years ago

Called in on a ad on the tele. Did not end up getting any coverage, but the sales rep was very helpful in explaining the coverage and what it did and did not cover. Let me set up a time to be called back in order to further discuss the coverage. 

Jerome W's profile image
Jerome W 
4 years ago

I have saved almost $1,500 thanks to the OX Car Care extended warranty. As long as you get your regular maintenance and keep copies of your oil change receipts, you should have no issues. Just savings! 

Catrese C's profile image
Catrese C 
4 years ago

Scam!!!! I called to have my car towed to the dealership they took all the information and told me they would call me back, they never did so when I called them back they tried to charge me so I had to get it there another way after the shop called them they said they that they pay for everything expect for what I had to get done (what a coincidence) so now my car is in the shop and I'm out of money for towing and getting it fixed which was $640 so I called and cancelled the policy and was told by the representative that it ... read more

Business response:

*******, I'm sorry this didn't work out for you. The issue with being charged for towing was a mistake made by our roadside assistance partners, a situation we have since rectified on our end going forward. As for your claim, the items that your repair facility reported broken were not listed for coverage on the contract. We are very clear as to what is and is not covered, and is outlined in the contract itself. Had it been a component listed for coverage, you would have saved that $640. I do not see a request to cancel your... read more

Rosanne V's profile image
Rosanne V 
4 years ago

They were very helpful. Communication was great. Im a happy Customer. They provided excellent service. 

Sal Flores's profile image
Sal Flores 
4 years ago

excellent attention they explain fully the process, for being a loyal ***** owner we received a discount thanks 

Floyd Moore's profile image
Floyd Moore 
4 years ago

First of all I cant say enough about the service that I received from Ox Car Care. Cant remember who actually handed my claim on my 2009 ******* Town Car, but it really doesnt because your warranty company in the most professional and timely manner so I couldnt be any more satisfied. Lets put it this way before I got your warranty I had the one thats got all of the movie stars and sports personnel as pitch people. Well I found out that this was just to get you under contract with them. They simply didnt deliver. Everything t... read more

Frequently asked questions about Ox Car Care

How is Ox Car Care rated?

Ox Car Care has a 3.4 star rating with 3,556 reviews. 

When is Ox Car Care open?

Ox Car Care is open now. It will close at 4:00 p.m. 

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