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Overton Brooks VA Medical Center

3.6

About this business

The Overton Brooks VA Medical Center provides inpatient and outpatient health care services to more than 130,000 veterans. Its service area includes over 15 counties in northeastern Texas and southwestern Arkansas, as well as parishes in northwestern Louisiana. The medical center specializes in the areas of general medicine, surgery, neurology and psychiatry. The Overton Brooks VA Medical Center operates an ambulatory care program to offer primary care services at community-based clinics. The center is affiliated with the Lo... read more

Location details

510 E Stoner Ave, Shreveport, LA, 71101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6540 reviews
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Kimberly Kirk McGuffee's profile image
Kimberly Kirk McGuffee 
4 years ago

When we need help/direction... need to talk to someone for help to navigate the VA system.... no one answers the phone! Not primary care team, not Care in the Community team, not even the main number for VA listed on this page is answered! All just ring, have busy signal, or go to a voice mail (not that you will be called back). The very rare case someone finally answers they just reroute me because they don't handle that. Or, just send to another line that rings and rings with no answer. 🤦‍♀️🤦‍♀️🤦‍♀️ It is so upsetting! ... read more

Robert Fox's profile image
Robert Fox 
4 years ago

er doctor all some of the worse I have run it . went for pain the throatand the doctor came back in the room with some story she made up. and never looked at me never examined me or nothing. and sent me home. 

Sabrina Stroud Clearwater's profile image
Sabrina Stroud Clearwater 
4 years ago

some of the rudest ppl in any health care facility I've ever seen and good luck on getting ppl to answer the phone cause it ain't happening and good luck on getting certain depts to do they job "orthopedic clinic" can't even get em to fax paperwork to my husband's insurance that he carries he's been waiting since last week and it still isn't done the surgeon should have filled out her part of the paperwork and gave it back to him to send in instead of keeping it and not faxing it like she said she would 

Business response:

Ms. Clearwater thank you for the information. Please Instant Message us, so we may contact you directly for more details? 

Brandon Martensen's profile image
Brandon Martensen 
4 years ago

Every emergency room visit I’ve had has been terrible. It took the entire nursing staff 2 hours to figure out I was in a room. No they were not busy. Then 2 nurses proceeded to argue about who was taking me and who wasn’t. Very unprofessional bunch at this hospital. This has happened multiple times. All the staff sit around on their phones doing absolutely NOTHING. 

Samantha Kemp's profile image
Samantha Kemp 
4 years ago

There is a respiratory therapist that works there that thinks saying BLM is discriminatory towards white and he thinks he has never been given anything because he is white. His name is Karl Fortenberry. I really hope he does not deal with any black veterans. I would be ashamed to know my family member was treated by him. 

Bonnie Condon's profile image
Bonnie Condon 
4 years ago

They sent a war vet home in liver failure! He almost died until we took him to another hospital! BS! 

Rich Childers's profile image
Rich Childers 
4 years ago

Waited 3 months for an appointment for a new CPAP machine only to show up and get told we don't have Information we need. Reschedule for the Fall..Sorry 

Robert MrBob Colleton's profile image
Robert MrBob Colleton 
recommend  Recommended
4 years ago

Great Drs. Fantastic treatment for Coronavirus 

Ted Griffin's profile image
Ted Griffin 
recommend  Recommended
4 years ago

Frequently asked questions about Overton Brooks VA Medical Center

How is Overton Brooks VA Medical Center rated?

Overton Brooks VA Medical Center has a 3.6 star rating with 540 reviews. 

When is Overton Brooks VA Medical Center open?

Overton Brooks VA Medical Center is closed now. It will open at 9:00 a.m. 

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