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Ourisman Volkswagen of Laurel

4.4

About this business

At our Laurel Volkswagen dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. 

Location details

3371 Laurel Fort Meade Rd Suite B, Laurel, MD, 20724, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.42,068 reviews
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Eric Flemming's profile image
Eric Flemming 
5 years ago

Completed the work. Never had a negative experience with Ourisman until this service. Paid for a tire rotation they made the decision not to rotate tires because the better tires are on the front. Wish they had informed me before I walked out and noticed the service had not be ✅. Made me think 🤔 what else was not done . 

Janie Samuel's profile image
Janie Samuel 
recommend  Recommended
5 years ago

I bought different cars there and was satisfied with the service. This time I'm not sure because that service guy told me I should find a Hyundai dealer since that's the type car I got this time. Only prob is I bought this car from Ourisman. Someone tell me fast what I should before I call my attorney! 

Michelle Bachman-Jackson's profile image
Michelle Bachman-Jackson 
recommend  Recommended
5 years ago

John was a great salesperson! Very informative and responsive to all of my questions. 

Alexander Bruns's profile image
Alexander Bruns 
recommend  Recommended
5 years ago

Robert is very friendly, professional, and knowledgeable when it comes to Volkswagens. He is very passionate about Volkswagens and provides outstanding customer service. He had my girlfriends gti in and out before the scheduled appointment time and she was able to get to work early. I highly recommend Robert for any of your Volkswagen service needs. 

Vickie Bartulis-Allen's profile image
Vickie Bartulis-Allen 
recommend  Recommended
5 years ago

Robert helped me tremendously in service. Flat tire no more and quality service from the technicians! 

Araba Pobee's profile image
Araba Pobee 
recommend  Recommended
5 years ago

So, far, I have had good service and advice from them about my Jetta Sport. 

Tiffany Jennings's profile image
Tiffany Jennings 
recommend  Recommended
5 years ago

Shelley and Jordan made the car buying experience fun! I felt like we had been friends for years. The whole Ourisman team was wonderful and I am in love it my Passat. 

Arthur Newman's profile image
Arthur Newman 
recommend  Recommended
5 years ago

the service dept met all of my expectations. 

Lamont Harris's profile image
Lamont Harris 
5 years ago

Dealership needs some training in customer service and maintaining brand standards. They have rude and disrespectful associates working in both sales management and finance management. Volkswagen have excellent product but this location's service doesn't match the product!!! 

Frequently asked questions about Ourisman Volkswagen of Laurel

How is Ourisman Volkswagen of Laurel rated?

Ourisman Volkswagen of Laurel has a 4.4 star rating with 2,068 reviews. 

When is Ourisman Volkswagen of Laurel open?

Ourisman Volkswagen of Laurel is closed now. It will open at 9:00 a.m. 

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