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At our Laurel Volkswagen dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion.
3371 Laurel Fort Meade Rd Suite B, Laurel, MD, 20724, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
I bought my first car at Darcars in 2013 and had an awful experience and it was just as bad taking it to them for maintenance. I found Ourisman and have been taking my car to them since 2014. They are efficient, quick and communicate very well. My car went out at 140k miles and I bought my new car from Ourisman and as expected, I had a wonderful experience. I don’t want to go through any other dealer within the DMV area. Keep up the great work everyone!
Five star service ⭐⭐⭐⭐⭐ The Ourisman team is great
Terrible customer service by service department employee. Will NEVER go there again for VW service.
courtesy and efficient well organized
We have purchased through the Ourisman dealerships since 2011 (2011-Hyundai, 2016-Honda) our most recent was Oct 2019 on our 2019 VW Atlas. It was an extreme pleasure working with Shelley during our purchase. No pressure, very personable and easy to deal with. We’ve been super happy with our Atlas and the most recent service we received when we had to come in for a tire replacement. We picked up our Atlas the next morning and brought our 19 year old to look at a used Tiguan on the lot, which again Shelley made the transactio... read more
polite and relational. My interaction so far has been a good one.
Terrible service experience for a known problem. VW offered no compassion or assistance that the repair was going to cost upwards of $5100 and said it is what it is. What it is is going elsewhere to buy a quality vehicle.
They have very knowledgeable service people who answered my questions and performed a recall repair.
Ourisman Volkswagen of Laurel has a 4.4 star rating with 2,168 reviews.
Ourisman Volkswagen of Laurel is closed now. It will open tomorrow at 9:00 a.m.
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