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Otsego Memorial Hospital

3.4

About this business

Our mission is to provide quality healthcare that meets the needs of our patients and the communities we serve. Otsego Memorial Hospital is Your Champion for Better Health. 

Location details

825 N Center Ave, Gaylord, MI, 49735, United States

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3.4439 reviews
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Colten Batchelor's profile image
Colten Batchelor 
recommend  Recommended
4 years ago

we just had our daughter and had some rockstar nurses up in OB! 

Amber Renee Forman's profile image
Amber Renee Forman 
4 years ago

I was in the E. R Friday night until Saturday morning! They have the rudest staff on hand. No respect what so ever for patients! 

Business response:

Amber, we regret that you did not have a positive experience and have forwarded your comment to our Patient Liaison office to make them aware. We encourage you to contact them as well so they can get a better understanding of your concerns and address them directly.You may reach them at eglasser@mhc.net or 989-731-7703. Thank you and take care. 

Heather Frank's profile image
Heather Frank 
4 years ago

I wouldn’t recommend this place to ANYONE actually needing CARE THAT WOULD NOT HAVE TO BE FIXED BY REAL MEDICAL PROFESSIONALS AT A LATER DATE. my daughter (not with me, her mother), was brought here Friday, the 14TH. She broke both arms, wrists, and even more. They put her under and “set a bone in place”. Fast forward to Monday, the 17, taking her now in my care to an orthopedic doctor (xrays were handed to him from this complete gong show of a hospital), and he took way more of his own. We were RUSHED TO OUR LOCAL TRAUMA HO... read more

Business response:

Heather, thank your for sharing your feedback, we're sorry for your experience. We have forwarded your concerns to our Patient Liaison office. We would encourage you to contact them as well so that you may have your concerns addressed directly. You may reach them at patientliaison-omh@mhc.net or 989-731-7703. Thank you. 

John Whisler's profile image
John Whisler 
recommend  Recommended
4 years ago

Arrived in severe pain from 10 broken ribs from a dirt bike crash. Got prompt, caring attention and compassionate professional care right away. Dr. was thorough in his trauma eval and really cared about helping ease my pain. ER, ICU, and Med floor Nursing and support staff were great! I was in extreme pain and they did all they could to help me. 

Steph Lynn's profile image
Steph Lynn 
4 years ago

Munson Healthcare Otsego Memorial Hospital, you need to educate your nurses on The Americans with Disabilities Act. Some people have medical issues that impede oxygen and make wearing a mask DANGEROUS to their health. Your nurses harassed, chastised, and KICKED OUT a pregnant woman with a valid medical reason for foregoing a mask. To anyone who experiences disability discrimination, please call: Patient Liason: 906-643-8585 File a complaint with the Admin: 989-731-2100 Contact the Risk Manager: 989-731-7703 File a complaint ... read more

Stephanie Lynn's profile image
Stephanie Lynn 
4 years ago

Munson Healthcare Otsego Memorial Hospital, you need to educate your nurses on The Americans with Disabilities Act. Some people have medical issues that impede oxygen and make wearing a mask DANGEROUS to their health. Your nurses harassed, chastised, and KICKED OUT a pregnant woman with a valid medical reason for foregoing a mask. To anyone who experiences disability discrimination, please call: Patient Liason: 906-643-8585 File a complaint with the Admin: 989-731-2100 Contact the Risk Manager: 989-731-7703 File a complaint ... read more

Olivia McDonald's profile image
Olivia McDonald 
4 years ago

Today, June 24, 2020 my husband came with me for my first prenatal check at Otsego Memorial Hospital in Gaylord. This is my third child and am 18 weeks along. I was anxious for this appointment for a number of reasons 1) I cannot medical tolerate mask but the hospital makes you wear one. 2) My insurance was not going to be covering parts of the things that would be done for this appointment and I was going to ask for these things to be postponed until I was able to pay for th...Continue Reading 

Jean Appleton's profile image
Jean Appleton 
recommend  Recommended
4 years ago

The medical family there are so friendly and caring. Lord knows I've had problems staying on the floor, outpatient area is amazing. The nurses are wonderful. 

Rosalie Polom's profile image
Rosalie Polom 
recommend  Recommended
4 years ago

Very good care. clean & friendly staff. 

Frequently asked questions about Otsego Memorial Hospital

How is Otsego Memorial Hospital rated?

Otsego Memorial Hospital has a 3.4 star rating with 439 reviews. 

When is Otsego Memorial Hospital open?

Otsego Memorial Hospital is open now. It is open 24/7. 

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