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Oportun

4.1

About this business

Loans for a Better Future 

Location details

3386 S 6th Ave, Tucson, AZ, 85713, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
4.1281 reviews
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Brian M's profile image
Brian M 
3 years ago

These b******* sent me a letter saying I pre-qualified for a $1000,00 credit line. When I applied I was turned down and my credit was significantly reduced by 21 points. THESE PEOPLE ARE A SCAM! I had to give them one star in order to leave the review but they deserve NOTHING! 

Business response:

We’re sorry we couldn’t approve your application. The prequalification letter you received is contingent on the terms and conditions outlined within it. You’ll get a letter from us within 30 days explaining our decision. We apologize for any confusion or inconvenience. 

L. J.'s profile image
L. J. 
3 years ago

I have been dealing with this company for over two months now and have not received a check yet. This company has taken money out of my account without releasing any funds at all. I have been on many emails and phone calls like all the other complaints on this website. I believe this company is just a fraudulent company who is out here to scam people... 

Business response:

Just like the other reviews on BBB I have been spun around in a circle over and over phone call after phone call to get a answer to a common question I thought, WHERE IS MY MONEY !!! 

Shonna.t's profile image
Shonna.t 
3 years ago

Quick payment glad the gave me a chance thanks so much!! 

Business response:

We love hearing from customers who have had a positive experience. Thanks so much for posting! 

Michael B's profile image
Michael B 
3 years ago

THE PROCESS IS EASY! THE PAYMENTS ARE REASONABLE AND AFFORDABLE! I LOOK FORWARD TO DOING BUSINESS WITH THEM! I AM GRATEFUL THEY HELPED ME!! 

Business response:

Were thrilled to hear your experience was a good one. 

matthew b's profile image
matthew b 
3 years ago

there ridiculous, just another company that sends you a pre approved **** dollar offer and you fill out the application thinking it was for pre approval then you get a notification that an inquiry has been added to your report. so I thought might as well follow through I get to the end give them access to 2 of my checking accounts to verify and they say they cant verify my income which is a joke. I have 5 cards with bigger and better run companies and this was never an issue. Also I thought when they send you an offer in the... read more

Business response:

We are very sorry to hear about the trouble that you recently experienced with us. Please send an e-mail with your contact information to ************************************** Our ****************************** will gladly look into it and follow-up as soon as possible. Thank you! 

james h.'s profile image
james h. 
3 years ago

the service was outstanding, recieved my check as soon as I arrived and the young lady was very polite 

Business response:

We love hearing from customers who have had a positive experience. Thanks so much for posting! 

Sophia R's profile image
Sophia R 
3 years ago

I would never refer a friend or family to Oportun,the agents don't listen to customer,they **** you payments that you're not aware of. I can't wait to finish paying off the loan,and never again.Oportun is simple a rip off loan company,don't borrow from them. 

Business response:

We are very sorry to hear about the trouble that you recently experienced with us. Please send an e-mail with your contact information to ************************************** Our ****************************** will gladly look into it and follow-up as soon as possible. Thank you! 

Lashun B's profile image
Lashun B 
3 years ago

Lied about when I would have my check. TWO reps told me 1-3 business days and then the supervisor tells me 8 business days! I asked the rep to confirm that it would be 1-3 and she did and also the second rep. I told her it was an emergency and I needed the funds ASAP or I would choose someone else! She lied!!!! Now my uncle funeral is tomorrow and my family dont have all of the funds! Thanks a lot Oportun! Some kind of way to do business! 

Business response:

We are very sorry to hear about the trouble that you recently experienced with us. Please send an e-mail with your contact information to ************************************** Our ****************************** will gladly look into it and follow-up as soon as possible. Thank you! 

Katrina W.'s profile image
Katrina W. 
3 years ago

Was easy to use and staff helped. Just what I needed to help me out.. oh and the payments are very reasonable. 

Business response:

It makes our day to see such a positive post from a customer. Thank you! 

Frequently asked questions about Oportun

How is Oportun rated?

Oportun has a 4.1 star rating with 281 reviews. 

When is Oportun open?

Oportun is closed now. It will open at 10:00 a.m. 

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