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Oportun
- Financial Services
- Tucson, AZ
About this business
Loans for a Better Future
Location details
3386 S 6th Ave, Tucson, AZ, 85713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
This company is definitely not a customer friendly company. I just applied for a lone not even an hour ago. I gave my banking information so that it can be direct deposit my loan but once I finished the process it then told me my funds were being disbursed by check. I called the company to request that the funds disbursed via direct deposit due to my mail getting stolen out of my mail box. I was no nothing can be done since I have already signed the documents. So I asked that the loan be canceled and again I was to NO becaus... read more
Business response:
Hello TriDaia *******, Were sorry to hear about your experience. Thank you for letting us know. Please email ************************************* so we can look into this.
This is a great company to do business with.They are very professional.
Business response:
Were thrilled to hear your experience was a good one.
Great loan company, fast and easy will direct deposit within 3 days of approval. If you need the money faster you can go to their local locations found online to get the cash tjat same day.
Business response:
Were thrilled to hear your experience was a good one.
This is a great loan company, I always get help when I need it even when my credit is really low.
Business response:
Were so glad you had a positive experience with us. Thank you for your comments!
This is a fraud company. Cannot get a hold of anybody anywhere in that company, that actually listens to what you have to say. I keep asking for the fraud department. They bounce you arround and you never end up at a fraud department. I would like to report fraud. I have several letters they sent to me. Stating that my loan (That I never applied for) has been denied. Other one, that they received my dispute regarding an inquiry on credit report. I never sent them anything. This company and how they deal with everything stink... read more
Business response:
Our team of specialists would like to look into this for you and help you further. Please send your contact information to ******************************* so we can follow up. Thank you!
I will never get an opportun loan again in my life. Its been over 4 weeks and still have not received my loan that I was approved for and when you call customer service they tell you anything to get you through the day. Its started with waiting 3-5 business days then 10 business days now 2 weeks because I deposited the check now its on hold and cant be released for another week. So from the first day I started until now they are obviously collecting more money off of me and I still dont have the loan in hand. Dont get a loan... read more
Business response:
Hello *****************, Were sorry to hear about your experience. Thank you for letting us know. Please email ************************************* so we can look into this.
05/2022 I really appreciate this Company so much ....They approved me for a small loan once i paid that off. I was approved for a bigger loan amount i couldn't believe it they really help me in my time of need. I will give this company 5 stars across the board. ..I have had a great experience with Oportun. My credit wasn't great and they approved me when nobody else did. I was also approved for a credit card after I paid off my first loan.Thanks agin Oportun....
Business response:
Were so glad you had a positive experience with us. Thank you for your comments!
Excellent service from the staff at Oportun. Never had any problems with answering any questions. Always a quick response.
Business response:
Were thrilled to hear your experience was a good one.
On the 2nd of May of 2022. I had been informed by Oportun that I had been approved for a loan via. They had then given me direction to head in to the nearest store to bring in my ID and car title to which they would then release my funds. After completing all of the tasks while in store, I was handed a folder with my loan information and told to wait 2-3 business days for my loan to transfer to my bank account. A few days passed and still nothing showed up. This is when I began to escalate to customer service via phone call.... read more
Business response:
Hello *********************************, Were sorry to hear about your experience. Thank you for letting us know. Please email ************************************* so we can look into this.
Frequently asked questions about Oportun
How is Oportun rated?
Oportun has a 4.1 star rating with 281 reviews.
When is Oportun open?
Oportun is closed now. It will open at 11:00 a.m.
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