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OneSource Solutions

4.5

About this business

Location details

2258 Schuetz Rd #201, Maryland Heights, MO, 63146, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5362 reviews
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Marcy M's profile image
Marcy M 
6 years ago

Great service! Agents were friendly and helpful. 

Anna S's profile image
Anna S 
6 years ago

Super friendly and helpful in getting the information we needed for utilities to move from Ca to the eastern part of TN. All the info was correct and accurate. It made the transition easier. Thank you! 

Chris W's profile image
Chris W 
6 years ago

I had utilized One Source to set up internet service at my new house through Cox communications. I received an email from One Source as confirmation that service was scheduled, however a couple days later received a call from Cox informing me that my account was blocked due to suspicion of fraudulent activity. I have spent hours on the phone with Cox trying to get this resolved. I now need to submit lots of additional documentation as proof of identity (photocopy of Driver's License & Social Security Card) and proof of owner... read more

Business response:

****** thank you for taking the time to leave feedback on your experience. Based on our conversations after your review and our conversations with Cox Communications directly, it seems like the ordering issue may have been on their end causing them to cancel your order both times we placed it. Unfortunately I have been unable to reach you again after our initial conversation to help you find a solution and correct this issue for you. Please know that we take our customer service very seriously and we do not like to hear that... read more

clarence plein's profile image
clarence plein 
6 years ago

My initial conversation was with ******who collected initial account information needed from me. I called requesting assistance in making arrangements with various utilities to open/activate our accounts on the date we close on our condo purchase. I then worked with ***** in the processing dept who became my "dedicated contact". *****did an OUTSTANDING job in coordinating our various needs concerning Utility Connection Assistance/Coordination. *****was professional, knowledgable, has patience, wonderful communication skills,... read more

Business response:

Wow! We are so happy to hear the level of customer service you experienced with our representatives. We can not thank you enough for taking the time to let us know how we did. Please let us know if you need anything in the future. Congratulations! 

Becki L's profile image
Becki L 
6 years ago

I was able to get through the moving process of turning on Water, Gas and Electric and many other offers in a smooth manner. When we moved many years ago, it did not go this smooth, as we are older and it took a lot of stress off of us. This is a wonderful program that is offered. I dealt with ******** ******** ******* ******** *** **** and of course ***. What a great team. Thank you from the bottom of our hearts. The L********* 

Business response:

Thank you so much for taking the time to leave such a great review! Congratulations on your new home! 

Rich L's profile image
Rich L 
6 years ago

Very helpful. Extremely friendly. I made multiple calls and all were answers promptly. All services completed as scheduled even with changes made by us. Highly recommend them. 

Business response:

Thank you so much for providing us with feedback! It means so much! 

Casey S's profile image
Casey S 
6 years ago

I had great service. They waited until the day before to send me a confirmation email but all and all i didnt have to call each place myself and that was a HUGE help! Thank you Thank you Thank you! 

Business response:

*****, Thank you for allowing OneSource Solutions to be apart of your move! We appreciate your feedback and congratulate you on the new home! 

Dena K.'s profile image
Dena K. 
6 years ago

Excellent customer service! They took the stress/hastle out of setting up utilities & internet service at my new address. Highly recommended! 

ALB's profile image
6 years ago

One Source Solutions was the fastest way I have ever managed to get my utilities turned on. Instead of calling multiple companies, I just had to make 1 phone call and then they did all the rest! At first I thought this was sketchy and that there had to be some "catch", but there wasn't anything sketchy about it and there weren't any catches. The customer service rep shared information with me and looked for the best deals. She even shared information with me about other companies such as pest control and security services. O... read more

Business response:

Thank you ****** for your feedback! We appreciate that you took the time to share a positive experience. We will certainty share this with the agents that helped you and the team. Congratulations on your new home! 

Frequently asked questions about OneSource Solutions

How is OneSource Solutions rated?

OneSource Solutions has a 4.5 star rating with 362 reviews. 

When is OneSource Solutions open?

OneSource Solutions is closed now. It will open tomorrow at 7:00 a.m. 

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