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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Robert O's profile image
Robert O 
a year ago

Quick and easy. Amanda was super to deal with. Very professional and pleasant. 

Business response:

Hi Robert!Thank you for your feedback! We appreciate your support. We're in your corner. 

William G's profile image
William G 
a year ago

Very friendly and helpful staff at Massena office. Keep up the good work. 

Business response:

Hi William!Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Robert P's profile image
Robert P 
a year ago

Thank you for the help. It was very much appreciated 

Business response:

Hi Robert!Thank you for your feedback! We appreciate your support. We're in your corner. 

Ullonda B's profile image
Ullonda B 
a year ago

Very poor customer service. I had to speak with 6 different people and none of them had any knowledge of what was going on with my account. Employees seem poorly trained and don't know how to perform any aspect of their job other than answering the phone. Closed my loan on the 7th won't have access to funds until the 22nd! 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

LeeRoy P's profile image
LeeRoy P 
a year ago

OneMain Financial was very polite friendly and the service was reel quick and very professional like. I would recommend this place to anyone. 

Business response:

Hi LeeRoy!Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Nickie H's profile image
Nickie H 
a year ago

Total rip off and scam. They tell you that you are approved, have you send in all this personal information and documents then tell you that you are not approved. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Anthony R's profile image
Anthony R 
a year ago

Credit buster……ran credit knowing they couldn’t provide a loan. Stay away, scam service 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Kyle R.'s profile image
Kyle R. 
a year ago

I had a loan that i paid off and currently have another loan but i will never do business again with them after the way my wife was treated trying to get her loan. quick little back story, on the night of thanksgiving they found tumors on my wife's brain. with upcoming costs and travel we were trying to get a loan to consolidate out cards and fix up our car a little in preparation. last week she was told that the loan would be accepted and we just needed to drop off the title Monday. well Monday comes and apparently the guy ... read more

Business response:

We take this matter seriously and would like to see if we can be of assistance. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Garry C's profile image
Garry C 
a year ago

Very kind professional and did a great job getting what I needed 

Business response:

Hi Garry!We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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