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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Melissa V's profile image
Melissa V 
a year ago

This entire experience was easy and quick and even though we had a little hiccup it worked out even better because we were able to get more! Cindy and the entire staff were great! 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. 

Sherrie S's profile image
Sherrie S 
a year ago

She was wonderful she explained everything to meet their own and answered any of the questions that I did have for her 

Business response:

Hi Sherrie!Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Pam M.'s profile image
Pam M. 
a year ago

Needed a loan. I had a valid government ID my paystub. I applied online from my Credit Karma app. I thought it was gonna be fast. Upstart took only a few days when they gave me a loan 2 years ago and it was all online. I scanned my ID and took a screenshot of my paystub. Then a lady called me to verify my information. She did her job tryjng to verify me. I guess thats how it works? It was more of an interrogation. No customer service voice. I guess it's okay for them because Im the one asking for help? They said I needed a p... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Robert L's profile image
Robert L 
a year ago

I did not get a copy of my paperwork. I signed everything online and they went over it so quickly and now i get a bill in the mail showing a higher payment then i agreed please advise. Robert 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Melody T's profile image
Melody T 
a year ago

Lindsey was very helpful. I have had nothing but good experiences with One Main. 

Business response:

Thank you for your feedback! We appreciate your support. We're in your corner. 

Thomas K's profile image
Thomas K 
a year ago

I have had a loan with One Main for almost 2yrs, never missed a payment even made double payments (at least 8). They send offers saying I gualify for a new loan with false amounts. I refinanced with them months ago for one third of what they said I qualified for. and recently got denied an offer One Main Financial sent me.(mail and email).They have all my bank and tax info already, no reason to send false offers. 

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

Harriet M's profile image
Harriet M 
a year ago

I just received my third loan and allof my experiences have been very positive. On this last application process, Sara was extremely helpful and patient, working with me and my needs. Thank you for making the entire process much easier. 

Business response:

Hi Harriet!Thank you for your feedback! We appreciate your support. We're in your corner. 

Teresa P's profile image
Teresa P 
a year ago

I got the help I needed. Everyone was helpful and very friendly 

Business response:

Hi Teresa!Thank you for your feedback! We appreciate your support. We're in your corner. 

Michael B's profile image
Michael B 
a year ago

Corey in the Atlanta office on ********* *****was absolutely wonderful, thorough and respectful of my time! I love the above and beyond customer service experience and I would for sure do business with OneMain Financial again in the future:) 

Business response:

Hi Michael!We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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