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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Ashley O.'s profile image
Ashley O. 
a year ago

a big rip off, help when needed yea but when it comes their customer service it is the worse by far. I fell behind and each time I tried calling to resolve the problem nothing I said mattered it was their way or no way at all. you talk to someone by text and then call the office and no one has a clue as to what your talking about. They claim I didn't sign a contract that was sent to me 3 times when I screenshot the proof?!?!? a year later when I'm trying to renew my registration come to find out from the DMV they filed a "lo... read more

Business response:

We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain‘s Executive Office of Customer Care at ************, for assistance. 

James R.'s profile image
James R. 
a year ago

I was treated with respect and a general kind environment. The process was easy and the ladies at the *********S.D. branch were very helpful with all my questions. I would not hesitate to recommend one main financial for a loan. 

Business response:

Hi James!Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. 

Dave S's profile image
Dave S 
a year ago

I am thankful for the *****, ND branch of One Main! They have been so very helpful this past year! Sam in incredibly efficient and knowledgeable while remaining polite and friendly, which is greatly appreciated on my end of these things! May GOD bless you all for the assistance you give to those of us in financial need. Dave 

Business response:

Hi Dave!Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. 

Kalissa R's profile image
Kalissa R 
a year ago

Crystal was absolutely the BEST!!! She made me feel comfortable and secure in my options. I'm really excited that this loan will help pay some bills and build my credit! 

Business response:

Hi Kalissa!Thank you for your feedback! We appreciate your support. 

J C D's profile image
J C D 
a year ago

Daisey is absolutely the best. She is patient, kind and knowledgeable. Really appreciate her and the team at OneMain Financial with this loan. Repayment options were fully explained and certainly my intention for early payoff. 

Business response:

Hi Juanita!We love hearing about your experience. Thank you for the feedback. 

Trudi F's profile image
Trudi F 
a year ago

Rachel in the **********Florida Branch was wonderful and patient with me. It was a simple and fast process getting additional funds. I have been with OneMain for awhile now and they always remain knowledgeable, patient, and understanding. 

Business response:

Hi Trudi!Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Debra R's profile image
Debra R 
a year ago

Very professional with a customer first plus attitude! I highly recommend them! 

Business response:

Thank you for your feedback! We appreciate your support. 

Leonard B's profile image
Leonard B 
a year ago

By far one of the best experiences I’ve had with a business. Very patient and informative 

Business response:

Hi Leonard!Thank you for your feedback! We appreciate your support. 

Ricky W's profile image
Ricky W 
a year ago

Great customer service a d great people keep up the great work Wanda did make it a great experience 

Business response:

Hi Ricky!We love hearing about your experience. Thank you for the feedback. We're in your corner. 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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