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OneMain Financial

3.4

About this business

OneMain Financial provides personal loans with one-on-one, local service at branches nationwide. 

Location details

7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.41,507 reviews
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Rochelle M's profile image
Rochelle M 
a year ago

Representative was very professional and knowledgeable about all aspects of the process. 

Business response:

Hi Rochelle. We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Jeffrey V's profile image
Jeffrey V 
a year ago

I wouldn't give this. Company zero stars. Very high interest rates. Harassment on the daily basis. Oh yeah I'll be taking you guys to court as well. On a 6,500 loan they trying to charge me 20,000. 

Business response:

Hello Jeffrey. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Kathy R's profile image
Kathy R 
a year ago

Friendly, professional easy to speak with and works with you. Thank you! 

Business response:

Hi Kathy! Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Gloria S's profile image
Gloria S 
a year ago

A great experience, the person that helped me, Felicia ***** was so,so, patient with me, eventhough, I know closing the loan, is beneficial for her, as a senior person, I can say , her patience was with me , was one the best I've had. I would definitely recommend this business, and her, to anyone, especially if they are senior, like me. I hope she gets a special recognition. 

Business response:

Hi Gloria! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG 

Bruce D's profile image
Bruce D 
a year ago

It was a pleasure dealing with OneMain Financial. The experience was fast, friendly and all of my needs were met. I received the loan I needed and the process was fast and efficient. 

Business response:

Hi Michael! Thank you for your feedback! We appreciate your support. We're in your corner. -SG 

Owen C's profile image
Owen C 
a year ago

Went great once I got all my documents! Easy set up in app. 

Business response:

Hi Owen! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Donald W's profile image
Donald W 
a year ago

Your customer service representatives are extremely helpful and courteous very insightful and patient, professional and downright knowledgeable I left feeling extremely confident and grateful for your valuable assistance 

Business response:

Hello Donald! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG 

Lisa B.'s profile image
Lisa B. 
a year ago

They claim to help people with bad credit get put off debt but when you apply they deny you . 

Business response:

Hello Lisa. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Heather C's profile image
Heather C 
a year ago

It is very easy to get a loan and then we had to renew to get our title out so our daughter could have a car. We have made 27 payments of $540 a month directly from our bank so never late on a $15,000 loan and we told we still owe $11,600. I called and said that isn't possible! They have been charging us DAILY interest so in the beginning of that 540 less than $100 was going to principal!!! Now after 27 payments only $200 goes to principal! It's sickening and should be illegal 

Business response:

Hello Heather. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.4 star rating with 1,507 reviews. 

When is OneMain Financial open?

OneMain Financial is closed now. It will open on Monday at 8:30 a.m. 

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