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OneMain Financial
- Financial Services
- Kansas City, MO
About this business
OneMain Financial provides personal loans with one-on-one, local service at branches nationwide.
Location details
7932 N Oak Trafficway Ste 209, #209, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience was very informative and went quite smooth. Jason has always been very prompt and clear with his delivery.
Business response:
Hi Carolyn! Thank you for your feedback! We appreciate your support. We're in your corner. -SG
The service was great, Sheri was a knowledgeable and friendly representative and a joy to work with.
Business response:
Hi Terry! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
It took a while to get my loan, but once I was approved Matt and Chris in the Scarborough branch were very professional and courteous. The process was quick and easy. The two guys were wonderful and helpful. Thank you for great service
Business response:
Hi Joann! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Great service. 👠to Nicole, very professional and friendly . It was a pleasure doing business with her.
Business response:
Hi Maxwell! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. We're in your corner. -SG
Very unprofessional and lack basic knowledge. I was told I was approved for a loan and then went thru a week of getting more information to verify my income. When I would call the branch they would ask what do you want now? They ran my credit over and over and when I asked why they would need to do that the manager said we can't access the old application. I was told it wouldn't affect my credit since they already ran it once. When I finally spoke to the manager and provided everything they asked for and more they said you a... read more
Business response:
Hi Michele. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
From the moment I received a telephone call from the agent Odalys I knew she was invested in helping me. When I walked in to the office I felt welcomed she went above and beyond 🙠a 150% satisfied Greecy ****** ***** fl
Business response:
Hi Greecy! We love hearing about your experience. Thank you for the feedback. We're in your corner. -SG
Alexis at the Oxford office was accommodating to my schedule and Betty knowledgeable. Thanks!
Business response:
Hi Donese! Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Jan was very professional and good to work with, the whole staff went out of their way to make things easy and simple for me. Loretta
Business response:
Hi Loretta! Thank you for your feedback! We appreciate your support. We're in your corner. -SG
Poor customer service. I was told several times that the office manager would call me and he never returned my call. They are only interested in repossession your vehicle. They do not modify your loan like they present to you when you first sign up. Do not get a loan from this place. Just horrible!
Business response:
Angela, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -SG
Frequently asked questions about OneMain Financial
How is OneMain Financial rated?
OneMain Financial has a 3.4 star rating with 1,507 reviews.
When is OneMain Financial open?
OneMain Financial is closed now. It will open on Monday at 8:30 a.m.
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