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OneAZ Credit Union

4.8

About this business

OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more

Location details

6456 N Oracle Rd, Tucson, AZ, 85704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8635 reviews
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Ursula G's profile image
Ursula G 
2 years ago

I have been with the Credit Union since 2011 and have been very happy with the service. A few days ago I called to ask about a loan and was referred to *************************. I have to say, her friendliness and kindness combined with her knowledge and professional manner really impressed me. I was able to complete the whole process at home, which helped me a great deal. I have very poor eyesight and can't drive anymore and the closest Branch is in ******** and I live in ******** now. So yes, I am very happy with the serv... read more

Business response:

Thank you for sharing your experience with OneAZ, ******! We are thrilled **** and our Virtual team provided you with kind, professional service. We value your membership and look forward to serving you again soon. 

Saundra S's profile image
Saundra S 
2 years ago

I had a specific issue with a company's ACH provider. ****************** from OneAZ Credit Union not only understood my concern and frustration, she was very helpful with options and suggestions on how to create a workaround.Each time I have visited the Branch or called ***************** I have had an excellent experience. Highly recommend this financial institution. And, shout out for a great job, ******************Thank you!*************************** 

Business response:

Thank you for sharing your experience with OneAZ, *******! We are thrilled to hear that ******* was able to assist you with helpful, understanding service. We value your membership and look forward to serving you again soon. 

ashley O's profile image
ashley O 
2 years ago

******* was extremely helpful and very kind. Her customer service and support are 10/10! 

Business response:

Thank you for sharing your experience with ******* and our Virtual team, ******! We are thrilled that ******* offered helpful and kind service to you. We value your membership and look forward to serving you again soon. 

Chris A's profile image
Chris A 
2 years ago

I spoke with Michelle today. She was awesome. She was very personable and friendly and eligible. She easily answered my question and I would love to speak with her again. 

Business response:

Thank you for sharing your experience with OneAZ, *****! We are delighted that ******** provided you with personable and professional service. We value your membership and look forward to serving you again soon. 

Charlotte R's profile image
Charlotte R 
2 years ago

Our credit card was inadvertently "locked" by us! Adam assisted me in resetting the card so we could use it! Thank you Adam, you are very courteous and took the time to help me reset the account online.We have been customers of OneAZ since it started it's office in Prescott Valley. The staff at the local bank(s) are the best! The customer service also has been great! 

Business response:

We are very happy to hear that **** and our Virtual team was great to work with, thank you *********! OneAZ values your membership, and we will always strive to provide you with excellent and knowledgeable service. Thank you for sharing your experience with us, we look forward to serving you again! 

Robert W's profile image
Robert W 
2 years ago

I was having difficulty linking another financial institution to my account. Michelle very patiently and professionally walked me through the process by telephone. She was a great help and seamlessly solved this issue electronically. Admirable customer service! 

Business response:

We are pleased that you had a great experience working with ******** and our OneAZ Virtual team, ******. Thank you for leaving a great review! We are happy ******** was able to assist with your online banking. OneAZ values your membership and look forward to serving you again soon. 

Deb A's profile image
Deb A 
2 years ago

Today I had problems logging into online banking, so I called customer service. Deelan assisted me and got me back in and getting things done again. Always great service when I call for anything at all. Thank you! 

Business response:

Thank you for sharing your great experience with us, ***! We are delighted to hear our ****************** provided you with supportive *********************** We value your relationship and look forward to serving you throughout your membership. 

Terri M's profile image
Terri M 
2 years ago

Excellent customer service from Christine! She was very helpful - and charming. I have banked with OneAZ for 20 years and they have the best people. And products! 

Business response:

Thank you for sharing your experience with OneAZ, *****! We are delighted that ********* and our *********** team provided you with helpful and charming service. We value your membership and look forward to serving you again soon. 

Ann S's profile image
Ann S 
2 years ago

I really appreciate the customer service I get from the people at One AZ. 

Business response:

Thank you for sharing your experience with us ***. We are delighted to hear our team provided you with helpful and professional service. We value your relationship with OneAZ, and we look forward to serving you throughout your membership. 

Frequently asked questions about OneAZ Credit Union

How is OneAZ Credit Union rated?

OneAZ Credit Union has a 4.8 star rating with 635 reviews. 

When is OneAZ Credit Union open?

OneAZ Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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