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Once Upon A Child Rockford, IL
- Children's Clothing
- Rockford, IL
About this business
Location details
991 S Perryville Rd, Rockford, IL, 61108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I traded in some of my daughters clothes and got a decent amount of money back, more than I would have from a garage sale. Everyone was pleasant. Great variety too! My baby now has her halloween, Thanksgiving and Christmas dress. Also, they have a great variety for older kids too. My older daughter got a size 16 Christmas dress and super cute skinny jeans!
Business response:
Hi Ashley, thanks for sharing your experience with us! We're so glad your daughter is stocked up on dresses for the holidays! Make sure to stop in often as our inventory changes daily! Thanks again :)
I absolutely love this store. I come in like once a week and always find stuff to buy!
Business response:
Hi Katelynn, thanks for sharing your love of our store! We'll be looking forward to your next visit. Stop in often as our inventory changes daily! Thanks again :)
First time in the store today!! Picked up an item that was on hold for me from the facebook page!! They kept there word they held it for me!! I did a quick walk through, absolutely loved it!! I will be returning to the store soon! Lots of items to choose from seen alot of stuff I needed and wanted for my kids!! Thanks Once Upon A Child
Business response:
Hi Elena, thanks for leaving us your feedback! We're glad you found a positive experience and we'll be looking forward to your next visit. Our inventory changes daily so stop in soon! Thanks again :)
I've always seen the posts in the resale group so i decided to go see for myself and omg!!!! So many varieties from newborn on up.....love the newborn shoes i bought 5 pair today!!!!!
Business response:
Thank you for leaving us a review on your experience! We're so happy you found a great selection. Make sure to stop in often as our inventory changes every day! Thanks again :)
I've sold here twice and both times was pleased with what I received for my items. The staff was very friendly and helpful. The store was clean and well organized. I couldn't believe how much clothes and shoes they have, and the prices are great. I plan on doing all my kids clothing and shoe shopping there from now on.
Business response:
Hi Kristi, thank you so much for your review. We're very happy to hear you had a great selling and buying experience with us. Please come back often as our inventory changes every day! Thanks again :)
Customer service was great. The amount of money I got for the items I brought in was reasonable. I like that it's cash on the spot, that's convenient. I like the fact that they have standards as I would not want to buy ripped, stained clothes for my child or any of my friends kids, even at the prices they sell for. I recommend this store to all my friends. Keep up the good work.
Business response:
Hi Laura, thanks for taking time to leave us feedback on your visit! :) We're so glad that you found a great selection and enjoyed selling with us. Make sure to come back often as our inventory changes daily! Thanks again!
Store is great as far as buying things. But selling not so much. I took a very large box of my sons clothing, mostly Gymboree brand that was all very gently used and they took hardly any of it. Said the condition wasn't good enough. At most my son wore these clothes 2-4 times. I will be back to buy stuff but highly doubtful I will attempt selling there again.
Business response:
Hello Heather. Thank you for the review. A lot of factors go in to choosing clothing. Right now, inventory levels are playing a huge part. We are more in need of toys, shoes and baby equipment. Things like strollers, pack n plays, swings, entertainers, walkers, changing tables, etc. we are glad you liked the selection though. And we hope to have you back as a shopper.
I was happy with the selection, but the staff needs customer service training.
Business response:
Hi Justine, thanks for taking time to review your experience! We'd like to apologize for the customer service you received. We appreciate your feedback as we are always working to improve our in-store experience. We're so glad to hear you enjoyed our selection! We encourage you to stop in often as our inventory changes daily. Thanks again!
Love this store! Came in today for the first time and there was so many styles/toys to choose from and look through. Everything was priced very reasonably and most clothes were name brand. Plus, I love the punch cards for the discount and the coupon you offered on your Facebook! I definitely will be back in again! Thank you.
Business response:
Hi Shell Bell Follis! Thanks for taking time to leave us feedback on your experience. We're so glad you had a great time at our store. Come back often as our inventory changes daily! Thanks again and we hope to see you soon :)
Frequently asked questions about Once Upon A Child Rockford, IL
How is Once Upon A Child Rockford, IL rated?
Once Upon A Child Rockford, IL has a 4.2 star rating with 990 reviews.
When is Once Upon A Child Rockford, IL open?
Once Upon A Child Rockford, IL is open now. It will close at 8:00 p.m.
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