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Once Upon A Child Rockford, IL

4.2

About this business

At Once Upon A Child you'll find a huge selection of gently used kids clothing, shoes, toys, furniture and equipment at up to 70% off retail 

Location details

991 S Perryville Rd, Rockford, IL, 61108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.2953 reviews
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Shannon Dal Santo Funk's profile image
Shannon Dal Santo Funk 
8 years ago

Kind of pricy for a second hand store and staff was kind of snotty. 

Christina M Setinc's profile image
Christina M Setinc 
8 years ago

I love this store! It has a great selection of practically everything you could need for your little ones. 

Amanda Hernandez's profile image
Amanda Hernandez 
8 years ago

Absolutely half A$$ service didn't even really go through my clothes Bc if they did they would of see Nike under armor a lot of named brand clothes barely used a lot of boy jeans with tags on them. Look like they only went through the top of the bag since they took 4 of the cheapest shirts on top of the stuff I brought in or they would of realized I had new clothes with tags if they went through it . I will never shop there ever again or tell anyone I know never to go there again . Place is big waste of time to go to. 

Business response:

Hi Amanda, We're sorry you had a negative experience selling to us. We do our best to take the time to review all items as we appreciate the time and effort it takes to gather them up and bring them in. There are several factors we take into consideration when buying items including what will sell the best and our inventory levels among other factors. If you'd like to private message us or call the store at 779-774-9329 and speak with a manager we'd be happy to help explain in more detail. We hope you'll give our store anoth... read more

Amanda Pomering DeWall's profile image
Amanda Pomering DeWall 
8 years ago

I love once upon a child! I take my kids clothes there when they outgrow them & they give me top dollar. I also shop there and find wonderful gently used things at great prices! 

Business response:

Hi Amanda, thanks for your 5 star review! We're happy to hear you like to shop with us! Make sure to stop in again soon as our inventory changes daily. Thanks again! 

Jennifer R. Michels's profile image
Jennifer R. Michels 
8 years ago

All of it! I love seeing clothes organized by size, clothes and colors. The toys selection....well lets just say the kids ALWAYS find a must buy toy. We no longer need baby gear but each time i've gone in I see at least a few of must haves. Shoes are sorted by size and type. Customer service has been average which im fine with. Not overly friends but no where near rude. I like that y'all offer kids batteries for their new toy and/or stickers. 

Business response:

Hi Jennifer, thanks for you review! Was your favorite part the prices, selection or customer service? 

Jessica Helmeid's profile image
Jessica Helmeid 
8 years ago

Sold a lot of baby/kid stuff. They were more than fair with the buying prices and were quick to go through my items (less than 30 mins). I also loved the organization. I will definitely bring more stuff as my kids grow. 

Business response:

Hi Jessica, thanks for taking time to leave a review! We're happy you found a great experience at our store. Make sure to stop in again soon as our inventory changes daily! Thanks again :) 

Patricia Ann Teamer's profile image
Patricia Ann Teamer 
8 years ago

My daughter just went to sell items that were bought brand new from her favorite store, Carters. They told her that the some of the items were too old...her child is only 7 months old! The staff also are not very friendly! I will not recommend them anymore!� 

Business response:

Hi Patricia, thanks for taking time to leave feedback. We apologize for the customer service your daughter received. We consider multiple factors when reviewing items such as brand, condition, our inventory levels and more. When we have high inventory levels we are not able to take as much in, we also have to consider what will sell best at our individual location. Thank you again for your review as we are always working to improve our in-store experience. 

Abbie Asad's profile image
Abbie Asad 
8 years ago
Jean Jontry French's profile image
Jean Jontry French 
8 years ago

Great selection of items! Helpful and friendly staff! Well worth visiting! 

Business response:

Hi Jean, thanks for your positive review! We're happy to hear you enjoy shopping with us. Make sure to stop in again soon as our inventory changes daily :) thanks again! 

Frequently asked questions about Once Upon A Child Rockford, IL

How is Once Upon A Child Rockford, IL rated?

Once Upon A Child Rockford, IL has a 4.2 star rating with 953 reviews. 

When is Once Upon A Child Rockford, IL open?

Once Upon A Child Rockford, IL is closed now. It will open tomorrow at 12:00 p.m. 

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