This profile has been claimed by the business owner or representative.
ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ
- Gift Shops
- Buffalo Grove, IL
About this business
<span style="font-size: 14px; white-space: pre-wrap; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif;">Onbe creates engaging payment experiences on behalf of modern brands for consumers, workforces and marketplaces, delivering value beyond currency for all. Onbe’s team of experts and purpose-bui... read more
Location details
Şht.M.Ruso Cad. No.79 Belyaka Sokak, Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was a victim of fraud on a prepaid card issued by Swift Prepaid Solutions. I recieved 150$ from a online study as a incentive they deposited the funds to a prepaid credit card that is through swift prepaid solutions and the card was supposed to be mailed i check the account daily to see the status and now it says the account can't be found. I have called numerous times. The representatives have escalated this claim multiple times to a supervisor who has never called me back. This is a horrible company as far as customer se... read more
I was a victim of fraud on a prepaid card issued by Swift Prepaid Solutions and after my claim was investigated I was to recieve full credit for the amount in question. This was submitted in Nov 2018 and I was told it would take 120 days but as of today almost 7 months later I still have not recieved any monies. I have called numerous times and customer service still cannot tell me why this has not been processed. The representatives have escalated this claim multiple times to a supervisor who has never called me back. This ... read more
Terrible company. I got a prepaid card as a bonus for getting hired at a company. They put 300 dollars on there and part of it was refunded. I went back to use it a little over 6 months later and the card is expired and I can't use it any longer. I call them up and they will only reissue you a card if you mail in a form and they charge you 10 dollars for doing it. The form is super aggressive and gives you all of these reasons why they might not issue a new card if you somehow made some tiny mistake on it like hand wrote som... read more
Business response:
Hello Dustin, Cardholder feedback is important to us, and we appreciate that you shared your experience. At Swift we seek to resolve any cardholder problems, we are sorry that you did not have an enjoyable experience with your prepaid card. A Customer Success Agent has been assigned to your concern and has reached out to you via email. Thanks again, Dustin, for your honest feedback. Swift Prepaid Solutions
I used the card once and still had a remaining amount left to use and I was never able to access it again. I sent two emails to the company regarding this and it was never resolved.
Business response:
Hello LeeAnn, Thank you for taking the time to share your concerns about your experience. At Swift we strive to create positive, meaningful connections with our cardholders. We wish to ensure that all our cardholders are properly supported, so one of our Customer Success Agents has contacted you directly via email to assist you. Thank you in advance, LeeAnn, for giving us the opportunity to make this right.
This is the worst company ever. I received a virtual card as a rebate from my contact lenses and I’ve tried several times to use this card online and it does not work and when I call to ask why it isn’t working and if they can send me a physical card they cannot and say there’s nothing they do. Do not buy this
Business response:
Hello Alyne, Thank you for taking the time to share your experience with us. We are sorry to hear that your call to our Customer Care Team did not resolve your concerns! We wish to ensure that all our cardholders are properly supported, so one of our Customer Success Agent has contacted you directly via email to assist you. Thank you, Alyne, for sharing your concerns. Swift Prepaid Solutions
***********************.com is stunningly BAD for consumers! Yes, Swift Prepaid is linked directly to ******* ******* Solutions. I received two prepaid **** cards recently. The remaining balances are completely inaccessible unless you purchase allows "Split Transactions". No ".com" sites allow "Split Transactions" to my knowledge. I've tried several. I've added the cards to all of may accounts (P****** ***** ******** **** * *******, nothing works. I've tried transferring the two balances to my ****** account. That doesn't wo... read more
Business response:
Thank you for sharing your concerns. A member of our Customer Care team has reached out to you via phone and email to help resolve the difficulties you are having. We appreciate the feedback and we are committed to addressing issues that create a less than pleasant cardholder experience. You may contact our Customer Care team by responding to the email, or by calling (888) ********Monday-Friday from 8 a.m. to 6 p.m. to speak with someone at a time that is convenient for you.
I contacted this company to get my card replaced after I lost it, and I received a new card within a few days. Very happy with the prompt delivery. My new card was valid for a year, but I spent it right away.
Good afternoon, I hope this makes it to someone that cares. I am a sales person at **** ***** ********* and we are a dealer of ***** *********. Ever since ***** ********* moved to your services the experience has been horrendous. On many occasions I have had to jump through hoops to change my password, only to not have it update in their system and be locked out of my account. This is extremely aggravating to me and all the other sales people. We have many other brands of prepaid cards that have lots of less steps and make t... read more
Business response:
Thank you for taking the time to review our company. A member of our Account Management team has reached out to you for more detail about your experience so we can resolve your concerns as quickly as possible. You can also contact our Customer Support team Monday-Friday from 8 a.m. to 6 p.m. We appreciate your honest comments; feedback like yours helps us better support all our customers.
I am in sales and am compensated on debit cards partially. I work hard to sell products that create revenue for the manufacturer, as well as the companies that process these debit cards (Swift). Swift created a new process to get our earned income loaded on these cards that is so incredibly difficult that we've mostly given up and/or quit selling these brands. It seems clear that Swifts whole strategy is to make it so difficult that we'd give up and leave the money in Swifts account so they can draw the interest. We work har... read more
Frequently asked questions about ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ
How is ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ rated?
ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ has a 1.9 star rating with 129 reviews.
When is ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ open?
ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com