ONBEŞ KASIM KIBRIS ÜNİVERSİTESİ

1.9

Gift Shops
Buffalo Grove, IL

About this business

Retail Gift Shops

Location details

Şht.M.Ruso Cad. No.79 Belyaka Sokak, Buffalo Grove, IL, 60089, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

1.9137 reviews

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Kristen L

6 years ago

I only gave 1 star as 0 stars is not even possible. This has been a nightmare. I finally received my card and you need to receive an e-mail with a verification code to view and use the rebate. I would never receive the email. I contacted the company 10 times over the course of 2 months before I finally got a decent response that suggested using a different e-mail address. Every other time was a generic response about how I should check my spam folder (which of course I did and it was never there). I finally go to use my card... read more

None U

6 years ago

I work here and the company outsourced its customer service to poor wage over worked call center in Guatemala. We are trained to discourage the customers from retrieving their unused funds by giving generic replies and cold replies unless the customers threaten a neg bbb review or social media. This company is likely engaging in dark web and digital fraud along with terrorism laundering.

Claire v

6 years ago

These prepraid Visa cards are a total scam. They expire and then when you call to have them reissued (cost $10), they direct you to a website (they won;t reissue them for you). The website does not work, the codes they provide do not link tho the pages, the Canadian provinces do not come up from the drop down menu so you can't complete the registration. Finally you give up after 6 calls and 3 online attempts and they keep the balance on the card. A total scam. Only in the USA would this type of shady business keep going. Per... read more

Jasmin F.

6 years ago

I was a victim of fraud on a prepaid card issued by Swift Prepaid Solutions. I recieved 150$ from a online study as a incentive they deposited the funds to a prepaid credit card that is through swift prepaid solutions and the card was supposed to be mailed i check the account daily to see the status and now it says the account can't be found. I have called numerous times. The representatives have escalated this claim multiple times to a supervisor who has never called me back. This is a horrible company as far as customer se... read more

Michelle T

6 years ago

I was a victim of fraud on a prepaid card issued by Swift Prepaid Solutions and after my claim was investigated I was to recieve full credit for the amount in question. This was submitted in Nov 2018 and I was told it would take 120 days but as of today almost 7 months later I still have not recieved any monies. I have called numerous times and customer service still cannot tell me why this has not been processed. The representatives have escalated this claim multiple times to a supervisor who has never called me back. This ... read more

Dustin S

6 years ago

Terrible company. I got a prepaid card as a bonus for getting hired at a company. They put 300 dollars on there and part of it was refunded. I went back to use it a little over 6 months later and the card is expired and I can't use it any longer. I call them up and they will only reissue you a card if you mail in a form and they charge you 10 dollars for doing it. The form is super aggressive and gives you all of these reasons why they might not issue a new card if you somehow made some tiny mistake on it like hand wrote som... read more

Business response:

Hello Dustin, Cardholder feedback is important to us, and we appreciate that you shared your experience. At Swift we seek to resolve any cardholder problems, we are sorry that you did not have an enjoyable experience with your prepaid card. A Customer Success Agent has been assigned to your concern and has reached out to you via email. Thanks again, Dustin, for your honest feedback. Swift Prepaid Solutions

LeeAnn K.

7 years ago

I used the card once and still had a remaining amount left to use and I was never able to access it again. I sent two emails to the company regarding this and it was never resolved.

Business response:

Hello LeeAnn, Thank you for taking the time to share your concerns about your experience. At Swift we strive to create positive, meaningful connections with our cardholders. We wish to ensure that all our cardholders are properly supported, so one of our Customer Success Agents has contacted you directly via email to assist you. Thank you in advance, LeeAnn, for giving us the opportunity to make this right.

Alyne L

7 years ago

This is the worst company ever. I received a virtual card as a rebate from my contact lenses and I’ve tried several times to use this card online and it does not work and when I call to ask why it isn’t working and if they can send me a physical card they cannot and say there’s nothing they do. Do not buy this

Business response:

Hello Alyne, Thank you for taking the time to share your experience with us. We are sorry to hear that your call to our Customer Care Team did not resolve your concerns! We wish to ensure that all our cardholders are properly supported, so one of our Customer Success Agent has contacted you directly via email to assist you. Thank you, Alyne, for sharing your concerns. Swift Prepaid Solutions

7 years ago

***********************.com is stunningly BAD for consumers! Yes, Swift Prepaid is linked directly to ******* ******* Solutions. I received two prepaid **** cards recently. The remaining balances are completely inaccessible unless you purchase allows "Split Transactions". No ".com" sites allow "Split Transactions" to my knowledge. I've tried several. I've added the cards to all of may accounts (P****** ***** ******** **** * *******, nothing works. I've tried transferring the two balances to my ****** account. That doesn't wo... read more

Business response:

Thank you for sharing your concerns. A member of our Customer Care team has reached out to you via phone and email to help resolve the difficulties you are having. We appreciate the feedback and we are committed to addressing issues that create a less than pleasant cardholder experience. You may contact our Customer Care team by responding to the email, or by calling (888) ********Monday-Friday from 8 a.m. to 6 p.m. to speak with someone at a time that is convenient for you.