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Old Chicago
- American
- Omaha, NE
About this business
Location details
1111 Harney St, Omaha, NE, 68102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like Old Chicago...just not this one...won't be returning
Business response:
Linda Hello my name is Sean Blizzard I am the GM of the Old Chicago downtown. I’m sorry I didn’t see your comment sooner but I would definitely like to get in contact with you and find out what happened on your last visit. I know and will admit 100% we have areas of opportunities and I am trying to address all of them. Getting in contact with you will not only let me apologize, it will also help me grow myself and my team. Ultimately my goal is that every guest leaves happy and looks forward to returning. If I could have the... read more
This place is fantastic. The staff does everything they can to provide great service. What a great staff. Even in the middle of a crazy busy time they take the time to make sure you’re happy.
So my boyfriend Dj got a call from the general manager Sean Blizzard about our last visit. Mind you last time was TERRIBLE. We had a chat with him and he asked us if we would like to try eating there again. Our kids said yeah so we went along with it and ate there tonight... I would have to say this time was WAY WAY BETTER than last time. Our waitress was hands down AMAZING! She got our drink orders right away, she was attentive to our needs, and she made sure our food came out HOT! She checked in with us throughout the meal... read more
Service sucked. We were seated after the creighton game. They had one waitress and one bartender. If it were just an issue if being understaffed I would understand, but when they brought our food they walked away. We had to ask for silverware and napkins. She brought them those back, I hinted at needing a plate and then she asked if we needed plates. Usually when eating food at a restaurant and not a fast food place you get plates. She later came back and asked if I needed more water. I had already emptied the glass and was ... read more
Business response:
Michelle, Hello, my name is Sean Blizzard and I am the General Manager for the Old Chicago Downtown location. I am very upset and sorry to hear about your experience with us on your last visit. Our guest is everything to us and we strive for the perfect experience each and every time. On your last visit, to say we fell short is an understatement. I take full responsibility for the situation and understand why we did not meet your expectations or even our own standards. I will be having coaching sessions with the team members... read more
Food is always awesome at any location but I have to give a shout out to our bartender yesterday she was a treat! Very responsive and fun to talk to... Sunday February 11, 2 pm.
Frequently asked questions about Old Chicago
How is Old Chicago rated?
Old Chicago has a 3.6 star rating with 1,058 reviews.
When is Old Chicago open?
Old Chicago is closed now. It will open at 9:00 a.m.
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