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Ochsner Urgent Care - Kenner

4.0

About this business

Location details

3417 Williams Blvd, Kenner, LA, 70065, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:30 p.m.
Tue8:00 a.m. to 7:30 p.m.
Wed8:00 a.m. to 7:30 p.m.
Thu8:00 a.m. to 7:30 p.m.
Fri8:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun9:00 a.m. to 5:30 p.m.
4.0608 reviews
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Emily Ann's profile image
Emily Ann 
4 years ago

Lovely people that work there 

Business response:

We are always looking for ways to improve. If you're willing to discuss this in more detail, could you please send us an email at feedback@ochsner.org, including your full name and contact information, so we can further investigate this matter? Thank you. 

Benjamin Scott Napier's profile image
Benjamin Scott Napier 
recommend  Recommended
4 years ago

We have always received good service here. But. last time we went we accidentally went to the employee entrance. Employees weren't even being checked for fever. Just walking right by. Second. I was told my mask wasn't tight enough around my nose. Then I see half a dozen employees with their masks below their chins. And 2 walking down the hall with them in their hands. If you are going to call out a patient for theirs not being tight enough. You should enforce the rules with employees 

Business response:

Thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 844-959-4327 at your earliest convenience. Thank you. 

Benjamin Scott Napier's profile image
Benjamin Scott Napier 
recommend  Recommended
4 years ago

We have always received good service here. But. last time we went we accidentally went to the employee entrance. Employees weren't even being checked for fever. Just walking right by. Second. I was told my mask wasn't tight enough around my nose. Then I see half a dozen employees with their masks below their chins. And 2 walking down the hall with them in their hands. If you are going to call out a patient for theirs not being tight enough. You should enforce the rules with employees 

Business response:

Thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 844-959-4327 at your earliest convenience. Thank you. 

Brooke Ashlynn Hofmeister's profile image
Brooke Ashlynn Hofmeister 
4 years ago

Brought a close friend in that couldn’t walk into the ER, after over an hour, I left to take my dad who just had a stroke to his follow up appointment. When I get back to find my friend kicked out of the ER with no adequate care & they also stole my property and claim they have no idea what I’m talking about. Then a nurse literally put her hands on me telling me to leave & shoving me out of the ER very rudely & without being provoked. All I asked was why was he discharged with no fluids or anything ...& where my property was... read more

Tammy Mars-Prine's profile image
Tammy Mars-Prine 
4 years ago

I’ve lived in Luling my entire life (40 years) I’ve regrettably used this hospital on 3 occasions and would recommend anyone to travel a half hour in any direction to go somewhere else! Every time I’ve used that venue, I’ve come away saying I’d rather risk dying by traveling a half hour to go to ANY OTHER hospital than st Charles Ocshner ever again. I used to laugh when people said it was a death trap, but my 3 experiences at this place and led me to believe them. Oschner could’ve saved that place, but all they did was slap ... read more

Business response:

Hi Tammy, We take this type of feedback very seriously and are always working to improve our service and quality of care. Please send us an email at feedback@ochsner.org with your best contact information and we’ll have a member of our team get in touch with you to discuss this further. If you'd prefer to call to connect with our team directly rather than email, please call 1-844-959-4327. Thank you. 

Zack Little's profile image
Zack Little 
recommend  Recommended
4 years ago

My wife sees P.A. Amanda Ruiz. This morning I went with her to a visit. I was so impressed with how thorough she was at finding out what the problem was and finding the perfect solution. She makes you feel right at home and not like you’re just another number in and out of a revolving door. She truly truly cares for her patients and we are so thankful to have found such a wonderful and caring provider. 

Matthew Michael's profile image
Matthew Michael 
recommend  Recommended
4 years ago

My wife was admitted for preterm labor. we spent a week between antepartum and labor & delivery; it was a physically and emotionally grueling experience. The compassion, professionalism, skill, and empathy shown by the teams of doctors, nurses, technicians, consultants, social workers, and staff made all the difference in getting us through. The Ochsner Baptist team earned every ounce of trust and respect we have for them. We are humbled and grateful to each and every person involved. I expect to have more of the same to say... read more

Matthew Michael's profile image
Matthew Michael 
recommend  Recommended
4 years ago

My wife was admitted for preterm labor. we spent a week between antepartum and labor & delivery; it was a physically and emotionally grueling experience. The compassion, professionalism, skill, and empathy shown by the teams of doctors, nurses, technicians, consultants, social workers, and staff made all the difference in getting us through. The Ochsner Baptist team earned every ounce of trust and respect we have for them. We are humbled and grateful to each and every person involved. I expect to have more of the same to say... read more

Oyeniyi Kemi's profile image
Oyeniyi Kemi 
recommend  Recommended
4 years ago

I just want to share my experience with the entire world on how i got my husband back and saved my marriage… I was married for 5 years with 2 kids and i have been living happily with my family until things started getting ugly with me and my husband that leads us to fights and arguments almost every time… it got worse at a point that my husband filed for divorce… I tried my best to make him change his mind & stay with me cause i loved him with all my heart and didn't want to loose my husband but everything just didn't work o... read more

Frequently asked questions about Ochsner Urgent Care - Kenner

How is Ochsner Urgent Care - Kenner rated?

Ochsner Urgent Care - Kenner has a 4 star rating with 608 reviews. 

When is Ochsner Urgent Care - Kenner open?

Ochsner Urgent Care - Kenner is closed now. It will open at 8:00 a.m. 

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