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Ochsner Urgent Care - Kenner
- Urgent Care
- Kenner, LA
About this business
Location details
3417 Williams Blvd, Kenner, LA, 70065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Oschner falsely advertises that it accepts medicaid, but refuses to make appointments for patients w medicaid. They might have great doctors and fancies, but I guess they're only available to rich people.
Business response:
Thank you for telling us about your experience. We take this type of feedback very seriously and are always working to improve our service and quality of care. Please email us at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter. Thank you.
RecommendedI’m just a little disappointed. Upon Monday, May 3,2021 . I had a appointment with the eye doctor. My visit was great, but after the visit I was given a appointment to come back July 9,2021 at 9:45. I left the hospital to go home . Upon reaching home I realized that I was given Mrs. Gilda D Jones appointment papers instead of my own . This is the second time . I feel like she has my record number and I really don’t appreciate that. The time before they put me in a room to see the doctor and it was the wrong doctor. I’m an co... read more
Business response:
We always strive to make your visit hassle-free, so we're sorry to hear this about your experience. Please reach out to us at feedback@ochsner.org or 844-959-4327, so we can make this up to you. We hope to hear from you soon.
Very unprofessional, doctor was yelling. Would not recommend going here AT ALL!!!
RecommendedOchsner employees are always very professional and nice. They are always on schedule with appointments.
RecommendedI’ve had very positive experiences at Ochsner. I’ve had three heart procedures there. Most of the staff are very caring and nice. I plan to continue using Ochsner, as needed, and would recommend them to anyone that is in need of heart care.
Business response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognised for their excellent service.
RecommendedThey are all courteous and majority are helpful. Most of my visits have been pleasant . Those professionals and clerical personnel are willing to explain things I don’t understand. I am not technically wise and trying to communicate on IPhones and such is difficult for me. I am 75 yrs old and don’t understand computer language. But many staff try to work with me on this. I am very satisfied with most people at Ochsner. We all have bad days, but most of the time everyone works well together.
Business response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
RecommendedI came to the ER for abdominal pain and I literally walked in went straight into triage, waited about 15 mins and went to the back into a room. Dr.Sal Suau came in and is pretty amazing! He has a beautiful personality and all of his nurses were so sweet as well! He immediately got busy on what needs to be done to treat me. I skipped the Chalmette Ochsner to come here and I’m glad I did 💯
Business response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback. We wish you all the best!
RecommendedMy doctor had as great bedside manner and the registers were very polite.
Business response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback! Have a great day!
RecommendedThis entire healthcare system is superior in every aspect, from ease of securing appointments to checkin and payment, facility personnel and layout, operational efficiency from start to finish and nurse/ doctor professionalism! I have never had an appointment experience exceed over an hour from start to finish no matter what location or department! The positive consistency of the Ochsner system and friendly staff is the very reason I am proactive in my overall preventative healthcare!
Business response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Frequently asked questions about Ochsner Urgent Care - Kenner
How is Ochsner Urgent Care - Kenner rated?
Ochsner Urgent Care - Kenner has a 4 star rating with 608 reviews.
When is Ochsner Urgent Care - Kenner open?
Ochsner Urgent Care - Kenner is closed now. It will open at 8:00 a.m.
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