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Ochsner Urgent Care - Kenner
- Urgent Care
- Kenner, LA
About this business
Location details
3417 Williams Blvd, Kenner, LA, 70065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:30 p.m. | |
| Tue | 8:00 a.m. to 7:30 p.m. | |
| Wed | 8:00 a.m. to 7:30 p.m. | |
| Thu | 8:00 a.m. to 7:30 p.m. | |
| Fri | 8:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 9:00 a.m. to 5:30 p.m. |
Yesterday had to bring my son here due to a open wound from a fall that would not stop bleeding and he needed stitches. Dr. Springer was phenomenal with a very scared 11 year old. Roxanne at the front desk not so much. She was very rude and obviously unhappy with her job. Oh and has no license but was able to triage and assess my son from behind the counter. Terrible attitude and total unfriendly welcome. Old Roxanne needs to understand this...she may be having a bad day but those that are coming in are having a worse day th... read more
Recommendedmy experience at this hospital was amazing!! I had to get transferred because my water broke at 25 weeks in 2018. I had my 2 year old at 26 weeks and 6 days. I loved all the NICU nurses! The staff was really wonderful there.
RecommendedWe both love Ochsner & have never had any issues . I highly recommend Ochsner.,
Recommendedvery quick and thorough. it may seem like a long wait but considering the burden and heavy traffic in and out they came through with smiles all the time. couldn't see my regular dr and was informed that they could take care of me. I had an upper respiratory infection and was concerned about covid. they tested me and then proceeded to stay and diagnose me. i love Dr. Tati (not her real name I can't properly pronounce her) excellent people skills and very thorough. highly recommend them for your needs
Scam scam scam. In network emergency room, but fail to tell you the doctor is out of network and will charge you a separate bill for a ridiculous amount. Balance billing is a scam and needs to stop. Shame on ochsner for encouraging this . Will be reporting this to the BBB.
waited 3 hours to get a covid test. they said they called me but their number is listed as spam so my phone blocked them. I saw them coming in and out to give out paperwork to people waiting in their cars so why couldn't someone come see if I was out there? I went inside to inquire when I would be seen since it had been 2 hours at that point. The people were not empathetic at all that I was sitting in my car feeling sick. They act like they don't even want to be there. Finall… See more
waited 3 hours to get a covid test. they said they called me but their number is listed as spam so my phone blocked them. I saw them coming in and out to give out paperwork to people waiting in their cars so why couldn't someone come see if I was out there? I went inside to inquire when I would be seen since it had been 2 hours at that point. The people were not empathetic at all that I was sitting in my car feeling sick. They act like they don't even want to be there. Finally after another 45 minutes they called my phone ,s... read more
Business response:
We know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
RecommendedDr. Derek Vonderhaar is absolutely the best. I completely trust him with my husband's sarcoidosis!!!
Business response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
RecommendedDr. Derek Vonderhaar is absolutely the best. I completely trust him with my husband's sarcoidosis!!!
Business response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Frequently asked questions about Ochsner Urgent Care - Kenner
How is Ochsner Urgent Care - Kenner rated?
Ochsner Urgent Care - Kenner has a 4 star rating with 608 reviews.
When is Ochsner Urgent Care - Kenner open?
Ochsner Urgent Care - Kenner is closed now. It will open tomorrow at 9:00 a.m.
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