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Ocean Honda of San Juan Capistrano
- Auto Parts & Supplies
- San Juan Capistrano, CA
About this business
Ocean Honda of San Juan Capistrano is proud to serve Honda customers who are residents of Orange County (OC), California. Customers make the short drive from Mission Viejo, Irvine, Newport Beach, Santa Ana, Costa Mesa, Dana Point, Tustin or anywhere in Orange County (OC) because they know they will get superior customer service at Ocean Honda of San Juan Capistrano, where you're always sure to find great deals and low prices on a new Honda car, truck, van or SUV. Our San Juan Capistrano Honda Dealership also has a large inve... read more
Location details
33555 Camino Capistrano, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great buying experience We recently purchased a used Accord for my husband and our sale rep Dee was awesome! She was very patient as my husband test drove several vehicles. When we went in to buy the vehicle, the GM Patrick was wonderful as well - especially when our finance guy (who was a little too sarcastic and started to get annoying) wasn't making the purchasing process go as fast as I would have liked, Patrick stepped in and saved the day. Would definitely recommend this car dealership.
Business response:
Thank you for the great comments about Dee. She is a trooper and knows how to take care of here guests. We're sorry to hear that the financing part did not go as well as you would have hoped. We take each customers' comments very seriously and will do all we can to make sure this does not happen in the future. By the way, Patrick remembers you and is thrilled that he was able to help out.
Great buying experience We recently purchased a used Accord for my husband and our sale rep Dee was awesome! She was very patient as my husband test drove several vehicles. When we went in to buy the vehicle, the GM Patrick was wonderful as well - especially when our finance guy (who was a little too sarcastic and started to get annoying) wasn't making the purchasing process go as fast as I would have liked, Patrick stepped in and saved the day. Would definitely recommend this car dealership.
Business response:
Thank you for the great comments about Dee. She is a trooper and knows how to take care of here guests. We're sorry to hear that the financing part did not go as well as you would have hoped. We take each customers' comments very seriously and will do all we can to make sure this does not happen in the future. By the way, Patrick remembers you and is thrilled that he was able to help out.
Buying experience at Ocean Honda I really don't enjoy buying cars. Caralee Karcthner at Ocean Honda in San Juan may have changed my mind. We casually looked at the inventory of CRV's and then took a test drive. She knew I was looking at another brand and simply said hope you come back and see us. Returned the same day and was in and out of the dealership with my new CRV in a couple of hours. Good people, good price and no pressure or games.
Business response:
At Ocean Honda we feel that if we have done a good job serving you that we don't have to "hold you prisoner" to get a deal done. Caralee and our entire team believes that the Honda product is, bar none, the best there is and we want our service to be the same way. Thank you for your comments and your business. Both are really appreciated!
Great experience! My wife and I recently purchased a Certified Pre-Owned Honda Pilot from Ocean Honda of San Juan. We dealt with both Aoude and Pat on this purchase. These guys were very professional, courteous to deal with. Buying a car for anyone is a big deal and I'm always concerned as to whether I'm getting a fair price or not. Working with Aoude and Pat put those worries aside. We got a great deal and were extremely satisfied. I would recommend my closest friends and family to the Ocean Honda dealership anytime!
Business response:
Ok - Sing along - "You make us feel like a natural dealer..." We love to hear when our team makes a comfortable and courteous environment for our guests. Aoude and Patrick are a phenomenal team that will do all in their power to make a customer happy. Thank you!!!
2nd Car Purchase in one year... Love this place!! I'm an eighteen year military service member and this place impresses me. I have purchased two vehicles from Ocean Honda and my experiences with the staff and facilities gets better with every visit. I want to give a special thanks to Safwat Audi Aoude and Mr. Hank Matermakor for taking care of my wife and I. Both these gentlemen are genuine people with good hearts. You can look them both in the eyes and know you are not being lied to in any way. Ask for them!!! If you do not... read more
Business response:
Well done!!! Thank you for the great comments we appreciate them, but more than that - we appreciate you and your service. As Americans we know how hard you work for us and to hear we worked hard for you and really means a lot.
2nd Car Purchase in one year... Love this place!! I'm an eighteen year military service member and this place impresses me. I have purchased two vehicles from Ocean Honda and my experiences with the staff and facilities gets better with every visit. I want to give a special thanks to Safwat Audi Aoude and Mr. Hank Matermakor for taking care of my wife and I. Both these gentlemen are genuine people with good hearts. You can look them both in the eyes and know you are not being lied to in any way. Ask for them!!! If you do not... read more
Business response:
Well done!!! Thank you for the great comments we appreciate them, but more than that - we appreciate you and your service. As Americans we know how hard you work for us and to hear we worked hard for you and really means a lot.
The BEST buying experience! Just bought my 2014 CR-V from Ocean Honda. Let me start by saying that the idea of shopping for a car usually gives me a headache. From my experience most dealerships turn what should be a great and exciting time for the buyer into a " I'm never doing this again experience." But, Not at Ocean Honda. I had an amazing experience! They were beyond helpful and patient with me. My particular situation was a difficult one because I owed more on my trade then it was worth. I was ready to pull out my hair... read more
Business response:
Thank you, thank you, thank you!!! We are thrilled you loved our team and you had the best buying experience ever. We strive so hard to make this a reality for every customer its nice to know when we do it right. Thank you for the kind words and for your business - both are appreciated.
Ryan wins. My sales rep, Caralee, was terrific. She went out of her way to make our buying experience a good one. There was never any pressure, and her goal was to find what would make us happy. She did. I feel like I can call her with any question and she will happily help me with it.
Business response:
Ryan wins? Yes - but we win too because you are our customer and we so appreciate that. Thank you for superb words about Caralee. She is a shining star that will do just about anything to get the job done for her customers. Thank you!
TOP QUALITY We were shopping for a mini van and stopped in to check out what Ocean Honda had in stock. From that first visit we knew we not only found the best sales person, Audi, but the best Mini Van. Our new Odyssey is Awesome! Our overall treatment and experience was to say the least Top Quality. I can't say enough about Audi..he went over and above any experience we've ever received from car salesmen. Nick in finance was also helpful and very pleasant to work with. We left feeling we were part of a family and not just a... read more
Business response:
Aoude is a great guy and a great sales consultant because he takes time to truly understand what each guest needs and then takes the right steps to make sure they not only get a great deal, but get the "red carpet" treatment at every turn. Thank you for your most kind words and we appreciate them and you!
Frequently asked questions about Ocean Honda of San Juan Capistrano
How is Ocean Honda of San Juan Capistrano rated?
Ocean Honda of San Juan Capistrano has a 4.7 star rating with 2,330 reviews.
When is Ocean Honda of San Juan Capistrano open?
Ocean Honda of San Juan Capistrano is open now. It will close at 6:00 p.m.
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