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NTB of Rockwall, TX is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest pri... read more
750 W Ralph Hall Pkwy, Dallas, TX, 75032, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 7:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
Great service this morning on my 2020 Chevy , thank you!
Business response:
So kind of you to share your experience John, thank you!
Soo look at what is wrong with my car! Thanks to this master technician 😬 he figured it out in less than one minute. Along with the other techs (3) that heard it the second my car was pulled in. Dustin, the “manager” (supposedly), at NTB in Rockwall said there was nothing wrong with my car. Twice. Even laughed at me on the phone today and was talking to other people essentially making fun of me. Talked over me, wouldn’t let me talk, became extremely defensive and was completely unprofessional. You were wrong. Just like I sa... read more
Business response:
Thanks for your feedback Janet. It's disappointing to hear there was a problem with the service, and we apologize for the inconvenience! If there is anything we can do to assist, you may contact us at https://www.ntb.com/contact-us-form.
Don’t come here unless you want to wait 6 hours for an oil change and 2 tires. 🙄
Great customer service!
Amazing customer service!
I drive past my local NTB just to visit the Rockwall location because the customer service is awesome. Brandon is the best and definitely goes above for the customers.
Thank you Wes Baird !!! Awesome customer service! I appreciated the care given today
They called me by my name and not"little lady". Much better treatment then the store in Greenville.
We are having our best experience yet at the Rockwall Tx location.
NTB-National Tire & Battery has a 4.3 star rating with 715 reviews.
NTB-National Tire & Battery is closed now. It will open at 9:00 a.m.
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