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Novato Toyota
- Car Dealers
- Novato, CA
About this business
Location details
115 Vintage Way, Novato, CA, 94945, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Lauren was a terrific salesperson!
Business response:
Mark, thanks for recommending Lauren and Ourisman Fairfax Toyota! Wishing you safe travels ahead.
Excellent experience. Emmanuel was the best!!!!!
Overall good experience! Staff was very helpful. The truck I was interested in was listed with only one picture and was going through their shop as it was just traded in. CarGurus app got me the listing notification and I was 1st customer to the punch. They got me pictures as soon as possible and made sure it lived up to my expectation. Would do business with their team again.
Business response:
Thomas, we're glad you had a positive experience and appreciated our staff's help. Thank you for choosing i.g. Burton Toyota of Dover!
The people really tried to get me in that truck but I was to upside down on my trade in
Business response:
Hello William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Initially, the salesman was responsive. Asked about color and carfax, then ghosted me. Never did find out the price of the car nor the color. This was going to be a cash sale.
Business response:
We appreciate your feedback and apologize for the lack of follow-up on our end. It's disappointing to hear that we didn't provide you with the information you needed promptly. If you're still interested, we would love to assist you further and provide all the details regarding the car and its price. Please reach out at your convenience. We're here to help! Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com
Initially, the salesman was responsive. Asked about color and carfax, then ghosted me. Never did find out the price of the car nor the color. This was going to be a cash sale.
Business response:
We appreciate your feedback and apologize for the lack of follow-up on our end. It's disappointing to hear that we didn't provide you with the information you needed promptly. If you're still interested, we would love to assist you further and provide all the details regarding the car and its price. Please reach out at your convenience. We're here to help! Thanks, Emmad Sherdel - General Sales Manager - emmadsherdel@ourismanva.com
Jonathan was fantastic. I did a lot of communication online and on the phone because I drove from San diego to Los Angeles eventually to purchase this vehicle I was apprehensive at first because I wasn't sure if it would be in the condition as advertised however it was exactly as had been described, this dealership was outstanding. I have not had this level of customer service at other dealerships and wish that our local dealerships were run in a similar fashion. I have nothing but good things to say.
Everything went well and as expected. The staff was great and I would buy here again. Thanks
Great. I'll be back
Frequently asked questions about Novato Toyota
How is Novato Toyota rated?
Novato Toyota has a 4.4 star rating with 648 reviews.
When is Novato Toyota open?
Novato Toyota is closed now. It will open at 9:00 a.m.
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