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Norton Immediate Care Center - Fern Creek

4.1
  • Louisville, KY

About this business

Location details

9340 Cedar Center Way, Cedar Springs Shopping Center, Louisville, KY, 40291, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.1649 reviews
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Mary Moon's profile image
Mary Moon 
recommend  Recommended
5 years ago

My grandfather had exemplary care while at Audubon. I can’t recommend Dr. Davis and Dr. Schmidt enough. Trust them implicitly! 

Andrew Gidcumb's profile image
Andrew Gidcumb 
5 years ago

Being told u can sit with loved ones then lied to. Having nurses sit practically on top of each other but I can’t sit with my dad waiting on my mom to have surgery is just wrong. Place is a joke. 

Mary Moon's profile image
Mary Moon 
recommend  Recommended
5 years ago

My grandfather had exemplary care while at Audubon. I can’t recommend Dr. Davis and Dr. Schmidt enough. Trust them implicitly! 

Glock Scout's profile image
Glock Scout 
5 years ago

if a patient informs the tending nurse that a particular med causes an adverse effect.. one would think they would take that in to consideration.. yet they pushed the med , a narcotic anyway.. wtg.. if you request the assistant of your nurse .. one would think.. that patient care would be paramount... if you're having a bad day perhaps you should stay home or pick a job that doesn't require empathy... 

Amber M Hardin's profile image
Amber M Hardin 
5 years ago

So normally I only leave good reviews my mother has been faithfully going to this hospital for 20 years. She was just admitted for 3 days for kidney stones and had surgery. When she arrived the er gave her pillows told her to keep them they cannot reuse them and would throw them away so take them home. Tell me why mrs alyessa on 4th floor west side tells my mom today when she is leaving she is taking them from her she can’t have them because they bleach and reuse them 😱 no you read it right they bleach bloody pillows that a... read more

Business response:

Hello Amber M Hardin - While we cannot discuss personal medical information via social media, we invite you to share additional information with us directly at directly . Please provide your full name and best contact information so a member of our team can reach out to you directly. Please know that your comments and concerns will be passed along to our team for review and follow - up. Thank you. 

Amber M Hardin's profile image
Amber M Hardin 
5 years ago

So normally I only leave good reviews my mother has been faithfully going to this hospital for 20 years. She was just admitted for 3 days for kidney stones and had surgery. When she arrived the er gave her pillows told her to keep them they cannot reuse them and would throw them away so take them home. Tell me why mrs alyessa on 4th floor west side tells my mom today when she is leaving she is taking them from her she can’t have them because they bleach and reuse them 😱 no you read it right they bleach bloody pillows that a... read more

Business response:

Hello Amber M Hardin - While we cannot discuss personal medical information via social media, we invite you to share additional information with us directly at directly . Please provide your full name and best contact information so a member of our team can reach out to you directly. Please know that your comments and concerns will be passed along to our team for review and follow - up. Thank you. 

Donna Chasteen's profile image
Donna Chasteen 
recommend  Recommended
5 years ago

Nice office and friendly staff 

Jason Hodges's profile image
Jason Hodges 
5 years ago

I really hate to give a bad review when there are definitely some caring and compassionate people, but the bad definitely outweighs the good. I will elaborate when I have time to go into detail, but believe the bad reviews. 

Business response:

We are sorry to hear that we did not meet your expectations. We welcome the opportunity to speak with you directly. Please feel free to contact us through a direct message with additional details and your best contact information. We will pass along your comments and concerns to our team for review and follow-up. Thank you. 

Jason Hodges's profile image
Jason Hodges 
5 years ago

I really hate to give a bad review when there are definitely some caring and compassionate people, but the bad definitely outweighs the good. I will elaborate when I have time to go into detail, but believe the bad reviews. 

Business response:

We are sorry to hear that we did not meet your expectations. We welcome the opportunity to speak with you directly. Please feel free to contact us through a direct message with additional details and your best contact information. We will pass along your comments and concerns to our team for review and follow-up. Thank you. 

Frequently asked questions about Norton Immediate Care Center - Fern Creek

How is Norton Immediate Care Center - Fern Creek rated?

Norton Immediate Care Center - Fern Creek has a 4.1 star rating with 649 reviews. 

When is Norton Immediate Care Center - Fern Creek open?

Norton Immediate Care Center - Fern Creek is open now. It will close at 8:00 p.m.  

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