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Northwest Eye Physicians
- Optometrists
- Novi, MI
About this business
Location details
26850 Providence Pkwy #440, Ste a221, Novi, MI, 48374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One - They have changed my appointment without telling me. Two - Depite of many text/phone confirmations from their end, I was not seeing the doctor after 90min! Someone mentioned here they are disorganized. I have to agree to that.
I arrived 15 minutes early for a 1:40pm appointment. I waited until 2:35pm and then asked the young lady at the front to cancel my appointment and advise Dr. Elnick that although she may think her time is more valuable than mine it most certainly is not. A 20 minute wait or even 30 on a bad day I can live with but an hour? I think not. I will take my insurance dollars elsewhere. Funny how these doctor's offices email, call, and text you to make sure you know what time and day your appointment is and confirm you will be on ti... read more
I would recommend Northwest Eye Physicians to anyone looking for complete satisfaction, this is a very professional business. Dr. Elnek is very confident and does great eye surgery and completely meets the criteria of getting the job well done. Nikki makes appointments with clarity, she’s very encouraging, polite, and loving. All other co-workers were very nice and polite as well. There was a 10 minute wait time, and a 30 minute eye exam follow-up, including meeting with the Doctor.
Stay away from this provider. Incredibly long wait times, very disorganized. People at the reception are very rude, you can clearly see they don't like their job. Also despite the fact they were in-network providers for my insurance, they insisted to pay upfront and then submit the claim to the insurance company by myself. Completely unacceptable. Please do a favor to yourself and go somewhere else.
I see many folks complaining about wait times, but I only waited about 15 minutes. My appointment was long because I needed my eyes to be dilated, but I thought it was a reasonable amount of time. I had a very good eye exam and will be back.
Frequently asked questions about Northwest Eye Physicians
How is Northwest Eye Physicians rated?
Northwest Eye Physicians has a 2.8 star rating with 23 reviews.
When is Northwest Eye Physicians open?
Northwest Eye Physicians is closed now. It will open on Monday at 8:00 a.m.
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