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Northwest Eye Physicians
- Optometrists
- Novi, MI
About this business
Location details
26850 Providence Pkwy #440, Ste a221, Novi, MI, 48374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Northwest Eye Physicians and Novi , MI I want to extend my deepest gratitude to Northwest Eye Physicians and Novi for the outstanding service, care, and compassion I received. From the moment my daughter and I walked in, I was treated with warmth, professionalism, and genuine kindness. Every staff member I encountered was not only knowledgeable and attentive but also incredibly caring going above and beyond to make me feel comfortable and supported throughout my entire experience. The level of expertise, paired with the love... read more
One - They have changed my appointment without telling me. Two - Depite of many text/phone confirmations from their end, I was not seeing the doctor after 90min! Someone mentioned here they are disorganized. I have to agree to that.
I arrived 15 minutes early for a 1:40pm appointment. I waited until 2:35pm and then asked the young lady at the front to cancel my appointment and advise Dr. Elnick that although she may think her time is more valuable than mine it most certainly is not. A 20 minute wait or even 30 on a bad day I can live with but an hour? I think not. I will take my insurance dollars elsewhere. Funny how these doctor's offices email, call, and text you to make sure you know what time and day your appointment is and confirm you will be on ti... read more
I would recommend Northwest Eye Physicians to anyone looking for complete satisfaction, this is a very professional business. Dr. Elnek is very confident and does great eye surgery and completely meets the criteria of getting the job well done. Nikki makes appointments with clarity, she’s very encouraging, polite, and loving. All other co-workers were very nice and polite as well. There was a 10 minute wait time, and a 30 minute eye exam follow-up, including meeting with the Doctor.
Stay away from this provider. Incredibly long wait times, very disorganized. People at the reception are very rude, you can clearly see they don't like their job. Also despite the fact they were in-network providers for my insurance, they insisted to pay upfront and then submit the claim to the insurance company by myself. Completely unacceptable. Please do a favor to yourself and go somewhere else.
Frequently asked questions about Northwest Eye Physicians
How is Northwest Eye Physicians rated?
Northwest Eye Physicians has a 2.9 star rating with 24 reviews.
When is Northwest Eye Physicians open?
Northwest Eye Physicians is open now. It will close at 5:00 p.m.
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