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Specialties Whether you are in the market for a new Dodge, Jeep, RAM or Chrysler or a used car or truck in the greater Houston, Cypress, Hempstead, Brenham and Jersey Village area, you have reached the right dealership! Northwest Dodge Chrysler Jeep Ram, a new and used car dealership in Houston, Tx, offers a large inventory with popular new models as well as quality used cars. History Established in 2007. Ken Garff began in 1937, We Treat People RIGHT
19616 Northwest Fwy, Houston, TX, 77065, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | Closed |
excellent customer services. did exactly what they said they would do.
Bought a 2013 Nissan Altima from them in September of 2015. From the moment I went in to sign for the car I was mislead! I was lied to and ripped off!!! These people are con artist and did a bait and switch on me! They took advantage of me because I'm a woman! It's prejudice and hope the lawyer I hire can get me some justice! Also they told me I had extended warranty but found out today when my car wouldn't start that I have NO warranty at all!!!!!! These people are pieces of shit! Don't buy from them!
I highly recommend this dealership to everyone, i bought a 2016 Dodge Ram. I am very happy with the service that Marcos the sales person & Moises Avila the finance man provided to me and my husband. Honestly we didn't have to wait along time. Usually when you go to a dealership you spent almost the whole day there specially on a Saturday. We spent less than 2 hours, they move really fast. Thank you for the Great Service!
WORST DEALERSHIP EVER. CUSTOMER SERVICE REP IS RUDE! THE SERVICE DEPARTMENT SUCKS!!! DONT TAKE A FLEET VEHICLE THERE. YOU WILL BE OUT OF BUSINESS FOR A FEW DAYS WAITING AROUND FOR THEM TO DO AN OIL CHANGE. SMH. ABSOLUTELY RIDICULOUS. I'VE BEEN OUT OF WORK ALL DAY AND WILL BE OUT OF WORK TONIGHT AND TOMORROW WHEN THEYVE HAVE MY TRUCK SINCE 7AM TODAY AND STILL HAVE NOT TOUCHED IT. THEY DONT CARE ABOUT THEIR CUSTOMERS. GO SOMEWHERE THAT AT LEAST GIVES HALF OF A CRAP. AT THIS PLACE , THEY JUST DONT CARE AT ALL...
WE bought a 2017 Pacifica off the showroom floor. The people, especially Maggie, were very accommodating and helpful. I wish all dealerships were like Northwest Chrysler..
You will not get good customer service from this dealership, once a sale is made you are history. We have yet to hear back from our sales rep as to when we are to return for items that were to be repaired on Demo vehicle we purchased. They claim their vehicles are FULLY inspected and all Demos are well taken care of but upon inspection during the day (purchase at night, biggest mistake) there is damage on vehicle they failed to notice and disclose. With past experience we've had there, they most likely will claim we did it. ... read more
Great sells staff, no BS just selling vehicles. Will recommend giving Northwest Dodge a try when shopping for a vehicle.
Northwest Chrysler Jeep Dodge Ram has a 3.8 star rating with 4,219 reviews.
Northwest Chrysler Jeep Dodge Ram is closed now. It will open at 9:00 a.m.
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