Northwest Chrysler Jeep Dodge Ram's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Northwest Chrysler Jeep Dodge Ram

3.8

About this business

Specialties Whether you are in the market for a new Dodge, Jeep, RAM or Chrysler or a used car or truck in the greater Houston, Cypress, Hempstead, Brenham and Jersey Village area, you have reached the right dealership! Northwest Dodge Chrysler Jeep Ram, a new and used car dealership in Houston, Tx, offers a large inventory with popular new models as well as quality used cars. History Established in 2007. Ken Garff began in 1937, We Treat People RIGHT 

Location details

19616 Northwest Fwy, Houston, TX, 77065, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
3.84,219 reviews
Select a rating
Jorge A Rodriguez's profile image
Jorge A Rodriguez 
8 years ago

Waiting 4 hours for car wash, oil change, tire rotation plus computer software update. 4 hours later find out they have not even started step one. Disastrous. Time to find a new dealership. 

Tim Krinsky's profile image
Tim Krinsky 
8 years ago

My Wife and I have had a fair amount of dealings with Northwest Dodge since 2015 . In the past the management was not good at all! but now I must say that is in the past! . The service and professionalism is now equal to the outstanding prices and quality products they sell . Mike Cruse helped us find the perfect Truck to meet our budget and needs ( Sorry it took all day Mike ) .Thank you for a great buying experience. 

Lynda Beck's profile image
Lynda Beck 
8 years ago

We have to date bought 4 Jeeps from them with no issues... service can be kinda slow but it's usually pretty packed so I understand. But all in all Customer Service is very friendly. We will buy Jeep #5 sometime next year I am sure!!! 

Robert L Herbert's profile image
Robert L Herbert 
8 years ago

Sorry ass customer service .. Never buy or get vechicle Service there again.. they make promises they can not delivery on. 

Jackie Hebert's profile image
Jackie Hebert 
8 years ago

Great treatment while buying my car, but the first time I attempted service was a disaster! I was convinced to buy a service contract which included 3 free oil services and car wash ( I was reluctant to purchase because of the distance to the dealership from my home). After a difficult time scheduling my first oil change (service dept. didn't pick up after being transferred 3 times [and dealing with a unpleasant receptionist], I finally managed to schedule service online). ...Continue Reading 

Elisa Mayweather's profile image
Elisa Mayweather 
8 years ago

Worked us a great deal! Would recommend to go see Sylvester! 

William Scooter Dunlap's profile image
William Scooter Dunlap 
8 years ago

Great people Great service!!!!!!!!!!!!!!!!!!!!!!!!! 

Michael Hippler's profile image
Michael Hippler 
8 years ago

Being told I have to drop my vehicle off for o e to two weeks for warranty repairs! Who can go without a vehicle that long. NO Free loaners car either. Their service department has been an issue for years now! Was considering a Grand Cherokee but I think I will go to Honda where they have feee loaner cars!!! 

Nik Nic's profile image
Nik Nic 
8 years ago

I went in on Friday @ 2 and was on my way @ 4:45 after dropping my rental car off and everything. Lamont Jackson made my car buying experience easy and enjoyable. He listened to all my concerns and made me a happy customer. Thanks you Lamont for your professionalism, courtesy and honesty!!! 

Frequently asked questions about Northwest Chrysler Jeep Dodge Ram

How is Northwest Chrysler Jeep Dodge Ram rated?

Northwest Chrysler Jeep Dodge Ram has a 3.8 star rating with 4,219 reviews. 

When is Northwest Chrysler Jeep Dodge Ram open?

Northwest Chrysler Jeep Dodge Ram is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com