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Northstar Energy Systems
- Fireplace Services
- Scotchtown, NY
About this business
Sales and Service Hot Tubs, Above Ground Pools, associated accessories and maintenance products.
Location details
1657 Route 211 E, 1657 Rte 211 E,, Scotchtown, NY, 10941, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm very impressed by the quick, friendly and professional service. I called yesterday to report a problem with my hot tub and it's already been repaired. Nothing beats working with a responsive local company, I couldn't be happier with the owners and the staff.
Business response:
Thank you Peg. We were happy to help you with the issue your were having with your Bengal.
We purchased a "Flair" Hot Springs hot tub this past August. I have to say the customer service Holly and staff showed us was beyond 5 stars . We couldn't be more pleased with the purchase. Thank you soooooooo much.. A new customer for life.
Business response:
Thank you so much Albert! We hope both you and Cathy enjoy your Flair for years to come.
We worked with Holly and Evan to pick the appropriate Lopi gas stove deciding on the Greenfield. We were looking for a very specific look and feel for our family room and they could not have been any more patient, knowledgeable of flexible. The gentlemen that installed the unit were timely and professional and we could not be happier with the finished product. I highly recommend Northstar and the Lopi product line.
TERRIBLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Business response:
What have we done? We can't find your name in our customer records. Please give us a call so we may have the opportunity to address your concerns.
We purchased our spa from Northstar last year. Holly and her staff could not have been more helpful and knowledgeable. Their follow-up and continuing support are very professional. Highly recommended.
Business response:
Thank you Janna! We are always happy to help you with your HotSpring Envoy. Rest assured we will always be available to help you out with any questions or issues you have with your Hot Tub.
We have only high praise to comment about the quality of every interaction we had with all of the team members at Northstar, not to mention the top-quality gas fireplace that we purchased from them. We worked with Evan, Michael, Joe, and Holly (and we know that a lot went on behind the scenes to make our experience easy and convenient-thank you to those team members as well). Everyone was so thorough in their explanation of the unit itself, the installation, and once installed all questions were answered with sincere profess... read more
Business response:
Thank you so much Jill! We are so glad our team here at Northstar was able to make your stove buying experience seamless. We know that you and Randy are going to love your new Gas Fireplace. You will find your stove to be a very smart investment and your faith in Northstar to be well placed
Business response:
Thank you Darlene! We are so glad to hear about how much you love your new Gas Fireplace. If you think you're happy now wait until you feel how toasty and warm your home is season after season. Thanks again, Holly
We purchased a HotSprings Hot Tub from Northstar Energy Systems in the fall of 2016. The owners are a delight to work with from beginning to end. They answered all of our questions, worked with us to make sure we got what we wanted and continue to be supportive and available when we need them. Their knowledge is amazing on all things hot tub! They came to the house to see where we would be placing the tub and advised us on what we needed to do to prepare for the delivery. Delivery and set up was done professionally and in a ... read more
Business response:
Thank you Holly! We love to hear back from our customers about our service and how much they love their HotSprings Hot Tub. We're sure both you and Edgar will continue to enjoy your Envoy for many years to come. Remember we are only just a phone call away should you ever needs us.
Just had John from Northstar come to repair my hot tub did a great job simple fix very happy
Business response:
Thank you Pete! So glad we were able to help you with your Solana SX.
Frequently asked questions about Northstar Energy Systems
How is Northstar Energy Systems rated?
Northstar Energy Systems has a 4.6 star rating with 215 reviews.
When is Northstar Energy Systems open?
Northstar Energy Systems is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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