Northeast Factory Direct's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Northeast Factory Direct

1.9

About this business

Northeast Factory Direct is your number one source for furniture, mattresses, pool tables, saunas, kitchen cabinets, grills, and more. We are a local, family-owned company that was established in 1999. Our goal is to provide the best products for the best prices and provide our customers with the best customer service. Visit our website or give us a call today. 

Location details

3321 W 140th St , OH, https://www.northeastfactorydirect.com/, Cleveland, OH, 44111, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
1.939 reviews
Select a rating
Pauline K.'s profile image
Pauline K. 
on Birdeye

a year ago

I purchased furniture in October of 2022. Against my better judgment, I left a 5 star review prior to receiving a full replacement on my warranty as I was under the belief that the company would stand behind their product. Prior to my review, they were following up, keeping up with communications and doing everything they could to handle the warranty with my furniture. However, ever since I have sent a favorable review I have never heard back from the company and have had nothing but excuses as to why they cannot replace the... read more

Annette D.'s profile image
Annette D. 
on Birdeye

4 years ago

I ordered a kitchen island for my new home. It was delivered upside down, broken, and discolored. I spent hours on hold trying to correct the situation. I was finally told that they would send out a technician to look at the island and they would call me to schedule on the following Monday. I never heard from them. Finally, on Thursday I called back. By then I just wanted this thing out of my house. I had to wait two days for the person who schedules pickups to call me and make arrangements. When this employee return... read more

Frequently asked questions about Northeast Factory Direct

How is Northeast Factory Direct rated?

Northeast Factory Direct has a 1.9 star rating with 39 reviews. 

When is Northeast Factory Direct open?

Northeast Factory Direct is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com