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North Shore Honda
- Car Dealers
- Glen Head, NY
About this business
Location details
611 Glen Cove Rd, Glen Head, NY, 11545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Good place to buy your next car Great place to buy your next Honda. The process was quick and painless. Price was very competitive. Everything was done by email and text. Corey was good and Andrew Perry was exceptional. He made the sale very smooth and walked us through the Pilot in detail. The only thing I did not like was the extended warranty purchase. Eddie could have given us a 10 year 120,000 mile extended warranty for the price we paid. ( learned after we got the car). I don’t know if they can make this right. Anyway ... read more
Business response:
Thank you for your feedback. If there is anything we can do for you in the future please let us know.
Worst Experience Buying Anything Ever. Don't Go Here This is the worst experience I have ever had buying a car. I originally went in over a week ago and we negotiated a price that was acceptable to all parties assuming I finance the car through Honda at 2.9% interest (I wanted to pay cash). Through the course of the week there were new fees added on and the financing could no longer go through Honda because the dealership does not receive incentives. The new interest rate was 5.9% through a bank. I did not agree with that an... read more
Business response:
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. Would you please send us a private message with your contact information and the best time to reach you? We hope to find a solution that makes you smile.
Wonderful experience.... Jose was truly fantastic! My experience at North Shore Honda was fantastic! Just purchased a used Kia Optima Hybrid there and my time there couldn't have gone any better! Jose, my sales consultant truly made buying my first car a great experience. His professionalism and generosity kept the entire process stress free, and as simple and straightforward as possible. I would definitely recommend Jose, and this impressive, outstanding dealership to literally anyone looking to buy a car.
Business response:
We sincerely appreciate your feedback. Each employee is a valued member of our team and we all strive to provide excellent and professional customer service! We look forward to seeing you again in the future. Thanks again!
Good on small stuff, but not able to handle complicated stuf This week I will be bringing my car in for the FOURTH time for GPS problems. The last time, at the request of the service department, I planned on getting a loaner so they would have plenty of time to look at it. The intake person simply blew me off. Before I could even finish my sentence he told me "you have to use a real Apple cable". When I picked up the car, they just outright lied to me about "increasing the signal strength". I don't know who they thought they... read more
Business response:
Thank you for taking the time to provide feedback. We are always trying to improve and provide the highest standards of service for our customers, so our Service Manager would like to hear more about your situation. Please give us a call - we don’t want your last experience with us to be a negative one. Regards, The Customer Care Team
Pilot Dealer did not provide my request for quote online and did not follow up despite multiple attempts on my end to reach them multiple times.
GREAT! Mr. Perry was very attentive and patient. Andrew Perry took the time to listen to my budget concerns and helped fit me to the car that fit my taste and my pocket. He and his team(Ed Haas & Gary Schimmer) were gracious and accommodating. Andrew even came in on his off day to complete the sale on my schedule. His processing of the paper work was transparent and efficient. All of my questions were answered and I never felt like anyone was trying to deceive me. All of them presented a warm and friendly environment.
Business response:
We are happy to hear that you had a great experience! We pride ourselves on outstanding customer service, and we honor our employees who excel in customer satisfaction. We are always happy to help and if you have any future questions or concerns, please call the dealership directly.
Long time Honda customer - now a North Shore customer I have been a Honda customer for over 30 years and have bought/leased multiple Odysseys, Accords, Insights and Civics. I have procured 6 locally at Huntington Honda, but each time their insulting sales staff starting to turn me off. The last time was in December for a Honda Clarity - they think people can't understand how lease numbers are calculated - telling me the computer just spits the number out, resulting in $350/month MORE than it should be. Well that was the last... read more
Business response:
Our goal at the dealership is to create a customer of a lifetime experience, it's good to hear we are performing at the top of our game. Thank you for taking the time out of your day to let us know how we did, we truly appreciate your loyalty and look forward to working with you again.
The most wonderful car purchase ever. We had gone to several other Honda and different make before we bought our truck from North Shore. We decided on North Shore Honda because of Perry and Gary. They were not pushy and treated us very professional and we felt they were very trust worthy and honest with all of our questions. When we picked up the truck Perry took as much time as we needed. We felt very confortable knowing how to operate everything when we left. Our sincere thanks to Perry and Gary.
Business response:
Thank you so much for your 5 star review and kind comments. We are happy you had an excellent sales experience while visiting us. We appreciate your business and look forward to seeing you again.
Great Experience! Just leased a 2019 Honda Civic Sport for my wife. Daryl was the BEST! He was very honest and upfront. No hidden charges. He knew my budget and stayed within it. I would recommend everyone see Daryl Beattie when considering a Honda!
Business response:
Our dealership goal is to have all our customers feel comfortable before, after and during their visit. We are glad we achieved our goal and thank you for the kind words!
Frequently asked questions about North Shore Honda
How is North Shore Honda rated?
North Shore Honda has a 4.3 star rating with 3,786 reviews.
When is North Shore Honda open?
North Shore Honda is open now. It will close at 9:00 p.m.
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