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9807 San Pedro Ave, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took my 2016 Forester here after a check engine light appeared at approximately 32,500 miles. I brought it in to North Park in San Pedro, they were very accommodating on a late Saturday afternoon and were able to provide me with a courtesy vehicle. I picked my car up on Wednesday after the dealership had done a warranty replacement on the alternator. Everything was great until I got back to my hotel, heard a strange metallic whining noise and saw a 12 inch piece of metal intertwined between the belts in my engine compartme... read more
Business response:
We want to apologize for your experience with our service department, Kaylyn. Please know that your feedback is important to us. Could you please private message us with a direct phone number we can call you at? If it's easier, please feel free to give us a call as well. We would really appreciate the opportunity to earn back your business. Thank you.
Solid vehicles and service from the best, most dedicated people I’ve had the privilege of knowing. You just can’t go wrong with this staff.
Business response:
Thanks Rob- hope all is well! Chad Binder
Bob Bustamante did a great job! Thank you
Business response:
Thanks Ed, the Subies are multiplying in the driveways of your family, love it! Chad Binder Gen Mgr
Hands down the best experience I've ever had buying a car. Steve and Bob were both excellent in delivering 5 star customer service. Darrell made financing easy and fun. I will forever refer all of my business their direction as I have complete faith in their knowledge, capabilities and customer service.
Business response:
Thanks for the kind comments, Brooklyn- we really appreciate it, and I hope we can continue to earn your trust for years to come! Chad Binder Gen Mgr
Don't go here for service or to purchase a car. False advertising. Coupons on their website do not have correct prices but they have not updated them.
Business response:
Anne, we apologize you did not have a good experience with us. If there is anything we can do to earn back your business, please feel free to give us a call at (210) 308-0200.
Just purchased my first Subaru. Mr. David Silva (sales), provided exceptional customer service. He was patient, listened and responded to my requests. I didn’t have a typical buying experience. It was exceptional. Thank you.
Business response:
Thanks for the glowing review, Wendy!
Great sale service from Juan García and his Manager Steven. I visited other dealers, this is the only place that treated us like family, listened to our concerns and answered our questions. Some other guys are just interested in your money. When it came to that, Dwight in finance was as professional as it gets.
Business response:
We appreciate your outstanding review, Guillermo!
I bought my first Subaru yesterday and I am so excited. Brian helped us make this purchase so easy, now my husband wants to get his own. Thanks North Park Subaru.
Business response:
Rosalinda The pleasure is entirely ours! Thank your for being a wonderful customer and welcome to Northpark Subaru.
*Thank you so much* to North Park Subaru for fitting us in for service on a Navi/ radio/ display issue that cropped up yesterday while we were driving from Arizona. Spoke to Jessica from the road late yesterday, and she ok'd us coming in today for them to check it out. Everyone was fantastic! AND they even washed 2500+ miles of dirt off our car! Can't speak highly enough of the staff and service here.
Business response:
Thank you for the outstanding review, Rose! We're glad we could help!
North Park Subaru has a 4.7 star rating with 2,653 reviews.
North Park Subaru is closed now. It will open at 9:00 a.m.
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