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Norman Y. Mineta San Jose International Airport
- Airports
- San Jose, CA
About this business
Location details
1701 Airport Boulevard, #B1130, San Jose, CA, 95110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Holy cow. SJC is NOT equipped to handle international flights. We waited 2 hrs in customs lines because there were two Immigration workers manning the station for the US line to handle 3 international flights worth of US residents trying to come home. That's just poor operations management.
Business response:
Thank you for taking the time to provide feedback. We're very sorry to hear you had a long wait when several international flights arrived at the same time. We are working with U.S. Customs and Border Protection to try to help them address the staffing issues they sometimes face in those situations. U.S. citizens also can save time by downloading and using the Mobile Passport app before arriving in Customs: http://www.mobilepassport.us/ We hope your next arrival from an international trip will be much smoother!
Holy cow. SJC is NOT equipped to handle international flights. We waited 2 hrs in customs lines because there were two Immigration workers manning the station for the US line to handle 3 international flights worth of US residents trying to come home. That's just poor operations management.
RecommendedEasy. Accessible. Not as crowded as SFO. The only downside, restaurants are fast food and not as good or well versed.
Easy. Accessible. Not as crowded as SFO. The only downside, restaurants are fast food and not as good or well versed.
El unico complein que tengo y e tenido siempre es que no tengan una Sala de espera para los vuelos internationales.
Recommended
They took my luggage and car seats and loaded them on to a plane I was trying to get a seat on as a standby. When it was clear I wasn't getting on they refused to give me my car seats back. I had no other flight options therefore I had to drive two hours home and couldn't get my car seats to keep my children safe. THIS IS RIDICULOUS AND AWFUL CUSTOMER SERVICE!!!!!!!!!
Smaller bat very nice excellent ! Tanks San Jose California!
They took my luggage and car seats and loaded them on to a plane I was trying to get a seat on as a standby. When it was clear I wasn't getting on they refused to give me my car seats back. I had no other flight options therefore I had to drive two hours home and couldn't get my car seats to keep my children safe. THIS IS RIDICULOUS AND AWFUL CUSTOMER SERVICE!!!!!!!!!
Business response:
We're sorry to hear you had a bad experience. The airport itself has no role in airline boarding procedures or what they do with checked luggage for standby passengers, so we hope you were able to discuss this incident with your airline.
Frequently asked questions about Norman Y. Mineta San Jose International Airport
How is Norman Y. Mineta San Jose International Airport rated?
Norman Y. Mineta San Jose International Airport has a 4.3 star rating with 9,841 reviews.
When is Norman Y. Mineta San Jose International Airport open?
Norman Y. Mineta San Jose International Airport is open now. It will close at 6:00 p.m.
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