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4411 E Michigan Blvd, Michigan City, IN, 46360, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to Midnight | |
Sun | Closed |
There personal service you receive is what keeps me coming back. From Sales to Service, they treat you with respect.
Just purchased a brand new car through this dealership and everything went smoothly and perfect thanks to Payton!!!! Honestly, the atmosphere made it so easy to buy a car and not stressful. It took about two hours for everything but I drove off the lot in a 2019 Kia!!!! Talk about same day service. I’m in love.
Excellent customer service!!! No pressure to purchase and once I did decide to buy a 2016 Kia Sorento, they really worked with me to get a decent deal and made my car buying experience a pleasant one.
I took my soul to Southlake Kia to have it's sunroof fixed. 43 days later, it was still broken, had scratches, 2 dents, and a few other minor issues, but they said it was good to go. I decided to go to another dealership. Called Thomas Kia Service and was forwarded back to the operator 3 times. Called Burns Harbor Kia, was told to hold. Hung up after 10 mins. Called Nielsen. They picked right up and were so courteous, helpful, and accommodating! They fixed my sunroof in 2 days what Southlake couldn't in 43!! And most of the ... read more
Business response:
You were extremely easy to work with Cooper, We are always excited about new customer opportunities. We are happy that your service experience had gone well and look forward to working with you in the future! Don't forget to tell your friends and fami…See More
Bought 2 Cars from here since January... Great friendly sales staff, and service dept Manager Michael Coffel. Out of site Body Shop, very professional.
Customer service wss very understanding and helpful. Much better experience this time
Worst place ever. Over charged me 5k on a car now I'm stuck with it the car sucks and has many issues. They even took my old SUV for trade in and basically stole it. I got nothing for it. The car was worth 11.5k I'm paying 16k after trade in and taxes. Never going there again. I hope they lose their license to Sell cars.
Business response:
Mr Timm, let's be clear here...You bought the car from us 2 1/2 years ago! We have a copy of your purchase order, do you? You certainly received more than ZERO for your trade in. Feel free to stop in and we will be happy to review the numbers on your contract to make sure you fully understand the outstanding purchase you made...kind of odd for this to come up years after the fact, but hey, we are here to serve you, the customer, regardless of the age of the deal made. Thank you for the review.
Nielsen Kia Mitsubishi has a 3.7 star rating with 29 reviews.
Nielsen Kia Mitsubishi is closed now. It will open tomorrow at 7:30 a.m.
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