Niello Volkswagen's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Niello Volkswagen

4.5

About this business

Location details

2701 Arden Way, Sacramento, CA, 95825, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,986 reviews
Select a rating
Lyndsey Seested's profile image
Lyndsey Seested 
recommend  Recommended
4 years ago

Lorrie is absolutely the bomb! Super smooth experience, no hidden fees, no BS and had every piece of info about the car. Thomas in finance was wonderful and both genuinely seemed to love their jobs. We live over an hour and a half away and we will definitely be back! Lorrie we’ll see you soon! 

Business response:

Thank you Lyndsey for the recommendation! We appreciate your business and welcome to to Northtowne Volkswagen Family. 

Amy Spence's profile image
Amy Spence 
recommend  Recommended
4 years ago

Andrew facilitated such a smooth buying process for us and our new Tiguan. Thank you, Napleton (and especially Andrew) for giving us a 5-star experience and a great price for such a high-quality vehicle. We sincerely look forward to working with Napleton in the future! 

Michael Russo's profile image
Michael Russo 
recommend  Recommended
4 years ago

Piazza Volkswagen of Langhorne are absolutely amazing. Frank the service advisor is extremely thorough and Subi the technician a total professional. Thank you again for the exceptional service guy!!!! 5 ⭐️‘s 

Peter Ruden's profile image
Peter Ruden 
recommend  Recommended
4 years ago

The service was done well and the staff is courteous and informative. Could not ask for a better service experience. 

Kara Kriete's profile image
Kara Kriete 
4 years ago

Was so excited for my new atlas. Had an ok buying experience. Scott in service is great. Everything else , not so much. Brand new car under a year old. Deployed husband. Car in shop 4 times. Now for almost 2 months, parts backordered, difficulty getting an appropriately sized loaner car, and no support speaking to VW corporate to get the car bought back and situation rectified . Military families, think long and hard before you get a car here. 

Teresa Gordon McMullin's profile image
Teresa Gordon McMullin 
recommend  Recommended
4 years ago

I had a wonderful experience! Highly recommend Sher 

Jeff Neihardt's profile image
Jeff Neihardt 
4 years ago

Better and accurate communication of repair timeframe. Treat customers with respect and do not talk down to them and tell them incorrect information. 

Business response:

Jeff, can you please email me some details of your interaction with Lakeland VW? I would like the opportunity to better serve our customers. Jared@lakelandvw.com Thanks 

Joe Wheate's profile image
Joe Wheate 
recommend  Recommended
4 years ago

Ali Asif was our salesman, Marcello was the sales manager and ever amazing Jasmin was our finance Rep. Fantastic experience, way better than Cook VW of Belair. I would definitely recommend this dealership. As a now 4 time VW owner I feel comfortable owning and serving my vehicles here. 

Javier Carro's profile image
Javier Carro 
4 years ago

Two months to get an appointment and numerous calls. After leaving the car there it took them 2 weeks to fix it. My second VW and probably my last. Great car, service needs to improve. 

Business response:

Javier, we are sorry to hear about your less than 5-star experience at our dealership. Please reach out to staciethrush@peacockautomotive.net. Thank you. 

Frequently asked questions about Niello Volkswagen

How is Niello Volkswagen rated?

Niello Volkswagen has a 4.5 star rating with 1,986 reviews. 

When is Niello Volkswagen open?

Niello Volkswagen is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com