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Niello Volkswagen

4.5

About this business

Location details

2701 Arden Way, Sacramento, CA, 95825, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.51,986 reviews
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Fred Humphries's profile image
Fred Humphries 
recommend  Recommended
4 years ago

We went to several dealerships for various brands. We weren’t committed to any brand ahead of time. The low stress, attention, kindness, and patience of Lakeland VW is what led us to buy a new Atlas over other brand comparables. 

Alexander Cavanaugh's profile image
Alexander Cavanaugh 
recommend  Recommended
4 years ago

Andrew and Stan were phenomenal in helping me purchase my Infinity. Would highly recommend shopping at this location! 

Business response:

Hi Alexander, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! 

Sherri Dorsey's profile image
Sherri Dorsey 
recommend  Recommended
4 years ago

Just had my oil changed and tires rotated, but they also recommended a oil filter change. My service rep was Mason who was extremely courteous and professional! They even washed my car. Great service! 

Ray Flowe's profile image
Ray Flowe 
recommend  Recommended
4 years ago

They took care of my 2014 TDI baby as efficiently as possible. The professionalism, attention to detail, and ability to meet all my needs in regards to shuttling me to work. 

Allison Martinez's profile image
Allison Martinez 
4 years ago

Bought a 2020 VW Jetta. Have had issues with software. The SOS error comes on and the Bluetooth and phone won’t work when on. Service department has no answer other than it’s a known issue and there working on it. Also noticed that the ride was super bumpy and would sound like the bottom fell out when I would hit a bump. I googled the problem. The dealership left plastic grommets on the front suspension. Removed them ourselves because not much faith in the service department. Below is a pic of the grommets. 

Cheryl Tarte Ownbey's profile image
Cheryl Tarte Ownbey 
recommend  Recommended
4 years ago

For the best service go see Al Condrey. He will look out for your best interest, will take time explain what’s needed and why and is always professional! 

Business response:

Cheryl, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. 

Lilly SB's profile image
Lilly SB 
recommend  Recommended
4 years ago

love their services i recommended 

Business response:

Thanks for sharing your recent service experience with us, Lilly Sb! We hope you continue to choose Napleton's Volkswagen of Sanford as your first choice for all your vehicle needs. Hope you have a wonderful weekend and safe travels. 

Sara Ann Jimenez's profile image
Sara Ann Jimenez 
recommend  Recommended
4 years ago

We had a great experience at Napleton's VW. Our car purchase experience here was great, and we really appreciate Andrew for the service he provided. He was courteous, knowledgeable and patient with us. If you happen to be looking for a car, we definitely recommend talking with Andrew or the staff at Napleton's VW. 

Business response:

Hi there Sara Ann! Big congratulations on your new sedan! We're thrilled that you came down to see us, and that we had the perfect new car for your family! Thank you so much for sharing your visit with us, with this wonderful review. Andrew is so super friendly and really cares about his guests! We're so glad you had the chance to work with him. We will definitely pass along the kind words. Thank you so much for your business and support, it truly means a lot! Enjoy and have a fabulous weekend! 

Juan Alvarez's profile image
Juan Alvarez 
4 years ago

Sells cars with batteries at end of life and dry rotten tires 

Frequently asked questions about Niello Volkswagen

How is Niello Volkswagen rated?

Niello Volkswagen has a 4.5 star rating with 1,986 reviews. 

When is Niello Volkswagen open?

Niello Volkswagen is closed now. It will open at 9:00 a.m. 

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