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NextCare Urgent Care
- Medical Centers
- McKinney, TX
About this business
Location details
1920 Eldorado Pkwy #100, #100, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
RecommendedWhen I walk in to this PrimaCare, the first thing that strikes me is how clean and quiet it is inside. The receptionist is always friendly, helpful, and very patient with us. I tell them upfront that my daughter is autistic with a low IQ. We’ve never had to wait terribly long in the waiting room. The nurse and the PA have always made us feel comfortable and safe. They are patient with my daughter and give me the time and space to help her cooperate. (i.e. helping her step onto and stand still on the scales.) We do have a PCP... read more
Business response:
Hello Margaret, Thank you for your positive feedback and your loyalty. We truly appreciate you for choosing our clinic for your urgent care needs and we will share your wonderful comments with our team. We take pride in taking care of our patients and we hope you and your family will keep us in mind when you are in need of future medical care. Regards, Tina P. Clinic Manager
RecommendedHighly recommended nice employees
Business response:
Hello Coowesta, Thank you for your kind words!!
RecommendedVery friendly and genuinely cared
RecommendedHad another cyst lanced and had to pack it. The V A has been ignoring it for 10 years but kept coming back. Sure making me question why I use the V A any more
My father fell off a ladder and hurt his ankle. It was badly swollen and possibly broken. He called this place and asked them if they do X-rays, they told him they do and it would be a 45 minute wait. He was about 30 minutes away and asked if he could check in over the phone, but they said no. He drives the thirty minutes and when he arrives they tell him it will now be a two hour wait. After waiting about 20 minutes they call him and tell him they will no longer be able to see him as the X-Ray machine is “broken”. I find it... read more
Lover's lane location, Dallas. Needed a work letter to determine for any restrictions. When I contacted them (next day after treatment) they asked that I return, pay for another visit just to get a letter. Incredible. If the doctor was unable to determine that during the examination, they he did a sloppy job, which makes his treatments/medications questionable. Not only unprofessional, but utterly unethical and unprofessional. Staff was confrontational and hostile.
Business response:
Hello Getnet, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. PrimaCare does not have a location on Lover's, could you have contacted one of our locations? Your concerns have been addressed with our team. If you would like to discuss this matter further feel free to contact our Patient Liaison at wecare@nextcare.com. Rena R. Clinic... read more
Be more polite to the elderly when they come in and on the phone. This place was everything but urgent. 15 days and still no results. Where are you sending these to the lab at? CHINA?
Do not go here for Covid testing. They will not tell you until after the test is complete that it takes 7-12 business days for results. I took at at home test provided by labcorp that came back within 4 business days. I had a cousin also go to this clinic, they were told one time frame which changed after the test was given. Sadly, that tells me they only care about getting paid for the tests. If you're truly concerned about your results, go elsewhere.
Business response:
Hello Paul, we try to tell every, patient before they are swabbed, what the turnaround time is. We do not get paid for the tests. We use Quest Laboratory and they are currently testing 55% of the patients across the United States. We do not have control over the turnaround times and try very hard to communicate this to our patients. Danielle, Clinic Manager
RecommendedGreat friendly people do their job well
Business response:
Hello Cipriano, Thank you for your positive feedback. We truly appreciate you for choosing our clinic for your urgent care needs and work very hard to keep everyone safe during this time. We take pride in taking care of our patients and we hope you and your family will keep us in mind when you are in need of future medical care. Danielle, Clinic Manager
Frequently asked questions about NextCare Urgent Care
How is NextCare Urgent Care rated?
NextCare Urgent Care has a 4.6 star rating with 1,630 reviews.
When is NextCare Urgent Care open?
NextCare Urgent Care is closed now. It will open tomorrow at 8:00 a.m.
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