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New Century Maids
- Home Cleaning
- Mississauga, ON
About this business
New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as well as preparing homes for an open house. We provide all cleaning supplies and equipment. Our HEPA vacuums collect at least 99.9% of indoor pollutants one micron or larger... read more
Location details
3319 Cawthra Rd, Mississauga, ON, L5A 2X4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cleaning Service The service this past weekend was excellent. Based on what we saw, would like to continue to use your cleaning service approximately every two weeks! It was a big job as we've been busy and the place had been a bit neglected. Great Job !!
Business response:
Wonderful, we are happy to answer any questions or concerns regarding setting up your bi-weekly cleanings, always worry free.
House Cleaning The customer service at New Century Maids is great - Kamila and Isabelle respond very quickly to enquiries and they try their best to make sure the customer is accommodated. Unfortunately I was not thrilled with the quality of the cleaning that the 2 women did for us for our "move in" clean. I think they would be good at just a general cleaning, but they didn't really do a complete and thorough scrub of the house we moved into. We noticed that some of the bathroom counters, inside the closets and kitchen cupbo... read more
Business response:
Hi Debbie, appreciate your feedback and will most definitely be speaking with the crew and shall be re-training them in all areas, we pride ourselves in having our crews fully trained in all current methods of deep cleaning and move in/out cleanings. Thanks
Move in cleaning Thank you NC Maids for the move in cleaning that you performed for our family, the house looked great, amazing – you had been a great help as I would never had the time to clean the home myself. I will be replying to your email to set up regular cleanings. Amazing job.
Business response:
Thanks for the feedback and we shall be waiting for your email, our office staff will be happy to work out all the details.
Regular House Cleaning I use New Century Maids for about 4 years. This is a really top class cleaning agency. They take care in selecting their cleaners so you know who you’re getting and the ones you do get tend to become permanent. The level of care and attention to detail is very good. They’re also keen to get feedback and respond to requests for specifics. Very professional. I keep referring them to my friends and never regret it.
Business response:
It has always been a pleasure to clean your home, we care for every detail in your home, always a joy to help.
Move out Cleaning Three days before I moved out of the apartment I had lived in for ten years I realized there was no way I was going to be able to clean the place myself. I looked at several agencies on HomeStars and email them. New Century Maids got back to me the very same day and had no problem with the short notice. I called and set up an appointment immediately. The day after my move was cleaning day. Obviously after ten years the place was a mess. The crew of NC MAids showed up exactly on time, looked over the place a... read more
Business response:
We never get tired of hearing how amazed our customers are after our crews come in to do their job of cleaning. You can always depend on us for all your cleaning needs.
Move out cleaning I just used New Century Maids for a move-out cleaning and highly recommend them. The last time I moved, I spent literally 8 hours cleaning to ensure I got my deposit back. This time around, I decided I needed professional help because I didn't have those 8 hours to spare. NCM were friendly, flexible, and easy to coordinate. And, most importantly, they did a great job: my apartment was spotless when I went for the final walk-through. They even set aside some of the things I'd accidentally left in the apartme... read more
Business response:
It was our pleasure to help out, happy to hear that you retrieved the rest of your belongings also. Hope to hear from you in the future.
Move out Cleaning Look no further! They are great. When we moved out we got our entire deposit back and the landlord said he never had a person leave the property so clean... Great job ! Thank you New Century, your team is worth it. Will recommend New Century Maids to my friends definitely.
Business response:
Glad we could help you, and hope to do business with you in the future. Hope you enjoy your new home, All the best.
Outstanding and professional service I would like to say that the cleaning that I received from New Century Maids was amazing, never have I had such a detailed cleaning of my home. This was not the first time that I have called a cleaning agency for help, I have tried many in the last few years; many of the companies out there do a mediocre job nothing quite as amazing as I have had with this company. I had just had my home go through a major renovation and need the help desperately as we were having a big event at our home ... read more
Business response:
Our specialty is cleaning homes and to clean your home to your satisfaction, a happy customer means a happy and healthy home. Many thanks for your feedback.
House Cleaning New Century came to do an initial cleaning at a cost of about $200, which I paid at the time. After they had gone, I discovered that a kitchen gadget had been broken and there were marks on the wooden floor. I called the company and was told that the broken item was "no problem" - they would pay for a replacement. Regarding the floor, I was told not to attempt to fix it myself, but that they had a guarantee and would come back to redo the floor without charge. Although I was frustrated by the need for both the... read more
Business response:
This is an unfortunate situation with this client. We did a deep cleaning of this 70 year old house. We did our usual thorough cleaning and this client was satisfied except for the condition of the floors. They were previously scratched from years of use. Regardless we returned to re-clean the floors. We explained to the client that with a thorough cleaning, the wear and tear and old scratches on the floor would not disappear. This client then insisted that we pay for refinishing or pay to replace the floors, which I'm sorry... read more
Frequently asked questions about New Century Maids
How is New Century Maids rated?
New Century Maids has a 4.6 star rating with 1,175 reviews.
When is New Century Maids open?
New Century Maids is closed now. It will open on Tuesday at 8:00 a.m.
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