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New Century Maids

4.7

About this business

New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as well as preparing homes for an open house. We provide all cleaning supplies and equipment. Our HEPA vacuums collect at least 99.9% of indoor pollutants one micron or larger... read more

Location details

3319 Cawthra Rd, Mississauga, ON, L5A 2X4, Canada

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.71,156 reviews
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Pixie Schmitz's profile image
Pixie Schmitz 
10 years ago

Housecleaning service We have been using New Century Maids for several years now and I am always impressed with their service. They are simply fantastic! The house is always cleaned to my satisfaction and they even work around my noisy dog who is crated and unhappy about it when they come! They take care of any extra concerns I email to them and always send me a reminder email and phone call about the service. They are always so accomodating. It is so nice to come home to a sparkling fresh smelling house at the end of a busy... read more

Business response:

Thanks so much for your review, we greatly appreciate your feedback. Anytime that you are in need of extra help it is never a problem. All the best. 

Taline's profile image
10 years ago

One-time clean This is the first time I've used a cleaning company and I'm thrilled. I have 2 kids under 4 and a husband :P At the end of the day I feel like I can't catch up. I also have dust allergies and asthma. It took 2 ladies 4 hours to clean my 2,000 sq ft house and it looks spotless! I will definitely be using them for regular service when I go back to work. 

Business response:

It's great to hear that you are enjoying your dust free home and have time for family instead of chores that pile up over time, our crews enjoy their work and are always here when you need them. 

Susan Harris's profile image
Susan Harris 
10 years ago

Stress free service Just wanted to say a big thanks to New Century Maids for all of the great work that they do both office staff and the cleaning staff. I have been using New Century Maids for a few years now and am always in awe of the superb work that they do. They really do care about their clients; they call regularly to get feedback and how their crews work and if I have any suggestions on improvement, it makes me feel really good that my opinions are being looked into and used. I am stress free when I come home after ... read more

Business response:

Hello Susan, Ongoing communication is the key to a job well done. Your opinions matter to us and are used for ongoing training for office and cleaning staff. A happy client means a happy work environment. 

Michelle's profile image
Michelle 
10 years ago

clean floors, kitchen, powder room I hired a maid as I'm a single working mom and need the help. In the corners of the hallway floors where the shoes are kept, I found dirt that was not cleaned. The kitchen was cleaned, except my stovetop which had crust and grease on it. I was told by Century, grease stains cannot come out, but this is something that normally takes me one minute to clean. Powder room had two strokes of toothpaste on the wall left by the kids which they didn't bother to wipe. Mirror was not shiny and clean l... read more

Business response:

We are very sorry to hear that you are not happy with your cleaning. Looking over everything you had a priority cleaning at the minimum of 3 man hours (crew of 2 for 1.5 hours) After speaking to the crew that had serviced your home they had told us that the bathrooms were in very bad condition (urine stains all over) this is something that takes a good scrubbing and time to do - when they went into the kitchen to start cleaning they had to first wash all the dirty dishes and pots to get to the sink for water - all of this ta... read more

Patricia's profile image
Patricia 
10 years ago

House Cleaning DO NOT USE NEW CENTURY MAIDS...I must say that in the beginning when we first started to use New Century Maids about 1 year ago everything was great up until they switched ladies on us all of a sudden after I've mentioned to Kamila (Office Manager) that certain items were being missed on the day of cleaning, invoices weren't being recieved on time for payment and having tipsy late fees, to just recent dirt floors and furniture not being cleaned properly. This company has "POOR Customer Service and Quality Assu... read more

Business response:

Dear Patricia, I would like to thank you for your review that so many other people can read and make their own judgment. All money that you paid was for hard work that the crew performed for a mutually agreed price, cleaning crew had never received a penny as a tip even when, as you say, "everything was great". You had the same senior crew for a long time (one of my best crews, they have customers who are on wait list for an opening) and the only complains they received were yours. Crew's emotions had over flown when you com... read more

Virginia Ortiz's profile image
Virginia Ortiz 
10 years ago

Me clean? I am one of those people that just hates to clean my home even though I do not like it to be dirty. I have tried many cleaning companies in the past and would say that New Century Maids comes in first in all categories. After a quick read on the reviews of New Century Maids I gave them a call. The lady on the phone (Cathy) was polite and answered all of my questions and had set me up with my first deep cleaning which would be needed to guarantee that everything would be up to par. After the maids have left I enter ... read more

Business response:

Happy to be of service and that you are enjoying your clean home and free time. We work hard so you don't have to. 

Michelle's profile image
Michelle 
10 years ago

Great Cleaning The crew is always on time, very friendly, and do great cleaning. We are always happy with the girls. Consistent crew is important, helps to build the relationships and comfort level. We do usually have the same crew and it makes the experience better. 

Business response:

Dear Michelle, thank you for your feedback, we are happy that you enjoy your regular crew and that they do a really good job on cleaning your home, we are always here if you need us. 

Tina's profile image
10 years ago

Simply Amazing I am just ecstatic on the cleaning that new Century Maids had done for me, I walked through my home and was amazed at the attention to details – I had walked around my house for three days enjoying the cleanliness and fresh smell. I run a small business from home and have clients come to my home for appointments. It is very important to have a clean working space as it reflects on my business. I am extremely happy with the effort put into cleaning my home by the cleaning staff; they are always friendly and ple... read more

Business response:

We understand that people have schedules that they need to keep and we make sure that we work to help you in arranging the best time to come in and make your home sparkling clean. 

Jacqueline's profile image
Jacqueline 
11 years ago

Deep Cleaning with the works I had New Century Maids provide an initial deep cleaning, to be followed by regular bi-weekly service. Kasha and Luda did a great job on the deep clean. Great attitude, great attention to detail, and they were friendly to my cats. They also cleaned my fridge and oven - this required an extra fee (included in the total below), but for me was well worth it. I also liked that they provide all their own cleaning equipment and supplies, so I didn't have to worry about a thing. I look forward to starti... read more

Business response:

Wonderful to hear how happy you were with your deep cleaning and also looking forward to a great working relationship. 

Frequently asked questions about New Century Maids

How is New Century Maids rated?

New Century Maids has a 4.7 star rating with 1,156 reviews. 

When is New Century Maids open?

New Century Maids is open now. It will close at 5:00 p.m.  

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