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New Century Maids
- Home Cleaning
- Mississauga, ON
About this business
New Century Maids serving residential and commercial clients throughout the Toronto and surrounding areas. We are an independent local business and owners are in cleaning business since 1996. We specialize in regular weekly, bi-weekly cleaning for house, apartment & condominiums post construction clean-up, move-in, move out, post renovation cleaning, as well as preparing homes for an open house. We provide all cleaning supplies and equipment. Our HEPA vacuums collect at least 99.9% of indoor pollutants one micron or larger... read more
Location details
3319 Cawthra Rd, Mississauga, ON, L5A 2X4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
House Cleaning Prior to Sale of House We wanted a professional cleaner to goes through our house one final time before the open house and New Century staff of two were done our house in 3 hours. We were impressed with the quality and thoroughness of their work. We would use them on a regular basis, but we moved out of their coverage area.
Business response:
So very happy to hear that the cleaning turned out super - our crews pay special attention to all details, they work very hard and it makes them extremely happy when customers are happy with their work.
move in cleaning Just as dirty when they left as it was when they walked in..... I hired New Century Maids to clean a condo I was moving into. I wanted to move in to a clean home, which unfortunately was jot the case. Prior to the cleaning team coming in, there was dirt and hairs in the fridge, stove covered in dust, toothpaste residue of the bathroom mirrors, and soap scum all over the 2 showers, and each shower had a used soap bar laying around. I had the cleaners go in the next day, 2 ladies 3.5hrs. The company called me ... read more
Business response:
We have tried to find your file in our system but could not - your feedback is appreciated so that we know where our crews need to improve - please understand that if our crew needed more time this means that the condo needed a very deep cleaning - it is very common that people do not take care of their units and when we come in to do a move in cleaning it is hard work to clean out all the previous grime and dirt and may take another cleaning to get it perfect. All the best
House Cleaning I am so excited. Last Friday was cleaning day and the maids did such a great job, I am just amazed – the stains in the toilet bowl that have been there since I moved in are all gone – it’s spotless. My kitchen is sparkling and shiny and a joy to now cook in. When my kids came home from school they ran upstairs to take a look at their rooms, all of the toys were neatly put away and their stuffed animals all in a row on the beds, the rooms smelled to clean and were definitely dust free. Even my husband commented... read more
Business response:
Many Thanks for the wonderful review, the ladies that cleaned your home are very happy as well. Nice to hear that your children also enjoy their clean rooms. Hope to hear from you in the near future.
Home Cleaning services Kate and ola were great. they are so thorough, friendly and nice and have helped us keep our house clean and organized. I couldn't think of better people to have help out.
Business response:
Wonderful to hear, all of our crews are hard working and pay attention to many details that you may not notice until they have been cleaned. Thank you.
House Cleaning Service New Century Maids To say I am disappointed with New Century Maids is a gross understatement. I am appalled with the service I received, and wouldn't hire the company again to clean a barn, much less a house. The company secretary was very congenial on the phone and assured me my needs would be met. I own a rental property, which I wanted cleaned in order to sell it. I expected no problems from the two maids assigned to me and greeted them enthusiastically when they arrived. In came two of the most sull... read more
Business response:
While we strive to live up to our reputation by providing excellent service the first time around from the booking process and our customer service team , to the cleaning crew and the follow up process we do have policies in place to ensure customer satisfaction. We provide an estimate verbally and also email it out for your records. In this case the estimated time was accurate . We also have a 24 hour guarantee with our cleanings and always follow up by phone and e-mail upon cleaning completion. You asked for a discount whi... read more
Post-Renovation Cleaning This was my third time using the company, the first two times were amazing. So I decided to order their services for my condo post renovations. Unfortunately it wasn't the same, to say the least. 2 days before the scheduled date the estimate for the services suddenly risen by 100%. Try to find a cleaner end of July when everybody move. I gave specific instructions via email to find out that their were ignored. Some things were overlooked although I specifically asked to be extra thorough in washrooms... read more
Business response:
Dear Igor, We are sorry that you feel that the move in/post reno cleaning was not up to our regular standards. I understand that you were concerned about the top of the shower head not being cleaned and smudges on the windows and handles were dirty. We had advised you that the crew would do their very best because you had contractors and movers in the same day as our cleaning crew, the windows were cleaned as well as the door handles - but because other people in the unit were moving boxes and other items and placing them ne... read more
House Cleaning My wife and I rent a 4 story townhouse in Summerhill. We've been using New Century Maids since we moved in three years ago, and are very happy with them; a crew of two comes to our house; they arrive on time, and clean the whole townhouse in 2 hours 45 minutes. They definitely go the extra mile to ensure satisfaction, especially Kamila. I give New Century Maids my highest recommendation!
Business response:
Great to hear! The ladies will be very happy that their hard work is appreciated. All of our crews work hard and know that you work hard as well and love to see a clean sparkling home when you return.
Home Cleaning Team 53 did an excellent job and I would certainly recommend them to anyone looking for a home cleaning service! They always arrive on time -- if not early -- special requests are always followed, and they never seem to rush. A thorough job each and every time. Thanks!
Business response:
Kamila and her partner are excellent cleaners and an asset to our company - they always do a super job on any home. Thank you for your feedback.
House Cleaning I am shocked that New Century Maids rates so highly on Homestars. I had my information taken and said I would pay by e-transfer and was told that when they found a convenient time for them, they would call me with a day's notice. So I waited until they called and gave me a half hour time window. On the day, after waiting an hour, I called and then they called the cleaners. Apparently one of the cleaners was sick and couldn't come. Understandable, but I still wasn't given an explanation as to why the other clea... read more
Business response:
Dear Carly, We are very sorry for this misunderstanding. The email address you have provided for us since 2012, and the same email we were getting corresponding emails back from you is the email address we sent the invoice to the same day as the cleaning. On each invoice we show our policy for payment times, before we charge the credit card that you had provided. Unfortunately after 2 weeks of no payment we do charge your credit card. Once again we do apologize if you felt upset that we had charged your credit card, we do en... read more
Frequently asked questions about New Century Maids
How is New Century Maids rated?
New Century Maids has a 4.7 star rating with 1,156 reviews.
When is New Century Maids open?
New Century Maids is closed now. It will open at 8:00 a.m.
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